Ella Stern
- Flag inappropriate
- Show review history
It is very annoying when you live close to two different locations and want one but it zeros in on the location closer to you, which always has less items for sale than the other one, and refuses to allow you to change the location. This close to deleting the app because this is unacceptable. You need to have other options available for search results, such as “city name” or something like that. Not cool, QFC, not cool.
The Kroger Co.
April 29, 2024
Thank you so much for providing your feedback, Ella! We can certainly understand your frustration. We're going to share this with our Digital Team as we are always looking for ways to better our service. Have a great day!
Danny
Kroger's apps are among the worst in grocery. It's actually a pain to use the QFC app. For starters, the UI is terrible—clunky, heavy, & confusing. The app needs a significant overhaul or rebuild from scratch. Please see Safeway & Walmart for how a grocery app should look & feel like. Additionally, it's very slow on startup, ads often won't load (the new ad format is awful, btw—trash it), cpns can't be clipped within the ad, accessing cpns takes too many taps, & cpn filters don't work.
1 person found this review helpful
The Kroger Co.
April 22, 2024
We appreciate you sharing your feedback with us, Danny! Our digital program is under constant evaluation and your feedback provides us important indication as to how to improve your digital experiences. We have shared your feedback with our Digital Team for further review. For further assistance, your reference # is 68700975.
B Nelson
- Flag inappropriate
- Show review history
Update 2:If I could drop it to 0 stars, I would. I've been a lifelong QFC shopper, but I am ready to quit and cancel Boost! I'm dependent on delivery, and with all the issues of late with this app, I'm ready to give up and go to Safeway. And I HATE the new ad layout. Update:Dropping another star, I have had to sign in multiple times, the store location keeps changing. App is ok for creating a shopping list, nightmare for delivery. Can't move items easily from in store to delivery.
14 people found this review helpful