A Google user
It was a great banking app. I was able to transfer into different accounts as needed but now there are many issues. Now it freezes on the loading screen, doubles what I am transferring into accounts incorrectly, and freezes when trying to navigate. Tried closing out and re-installing the app but it did not work. Very disappointed as I work all day and need better mobile access.
5 people found this review helpful
Members First Credit Union Midland, MI
January 14, 2019
Hi Kaitlyn,
Thank you for contacting us! We are sorry to hear that your experience with our mobile app has been less-than-amazing. If you would like to chat with us about what we could do better, we could love to hear from you. Email us at mail@mfcu.net at any time.
Thank you!
Members First Credit Union
Brian Finn
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App itself isn't too bad. However, it has very low bandwidth. Making matters worse, they blame us. It says, "Your connection is slow, but we're going to keep trying." Aww, thanks! But my connection most certainly is NOT slow. I'm on blazing fast 5G, most apps run at about 35megs/sec. I watch the connection speeds. When I connect to this, it drops to 2k/sec. So the message is a LIE & app doesn't work for your customers. Simple solution: buy some more bandwidth, its cheap. And change that message.
16 people found this review helpful
A Google user
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This app is mostly functional, but is full of strange behavior. I found a bad bug recently when I used the app to deposit a large check. I got a "check deposited successfully" message. However, I had to call twice to find out there is a limit on the amount you can deposit on mobile. I would have expected an message telling me this... instead the money just never appeared. For a financial app, this sort of thing is inexcusable. This is only one of many bugs I've seen.
10 people found this review helpful