A Google user
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The design setup & function just doesn't work. I get errors all of the time regardless if I'm on the app or online (my internet/WiFi is not the issue) which leads to me having to call the bank, which is inconvenient. On the app before the merging, I liked the quick view for balances, transfers & transactions but now that's gone. You can't view your previous transactions before the credit union merging. I'm hoping the two combined credit unions are in the works of really overhauling this app & online banking site.
12 people found this review helpful
A Google user
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It used to be a great app but ever since it was reprogrammed and "fixed" it is more or less junk. Some days certain features will work and other days they won't. Currently having issues cuz it just keeps saying "loading accounts" no matter how long I wait. Usually starts working again after uninstalling and reinstalling, but not this time. Overall a disappointment. I'm not sure why they had to mess with a good thing.
14 people found this review helpful
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01_07_19 UPDATE: Submitted a complaint to tech service to make sure they were aware of the issue with my android version. I have not had login issues in the last couple of days while trying to login. :) 12_28_18 Convienent when able to login. Worked great on older android system. Seems to be a glitch with login on newest version of android. I have to go into app settings/storage/ and clear the cache to get it to log back in each time. Will be great once this issue is resolved.
1 person found this review helpful