Prison Voicemail

I've used this app for a year and a half, and it's been an absolute lifeline. It means that I am in control of contact, but still reachable in an emergency. I've used it at all levels, from live calls and voicemails on Gold package, Silver & Bronze. Customer support is 2nd to none. If you have a query or problem they're helpful, compassionate and incredibly quick! Having a friend or family member in prison is never fun, but this app and the PV team make it so much easier.

Found this app really easy to use. Customer service is excellent. Just an email & support is there. Keep app updated with software updates, advice from support team, no problems after that. Thank you Alex & Kieran! When you are not around to take a call, the ability to leave or receive a voicemail is priceless! Helps you to keep in touch in real time. Saving money and being able to keep in touch is a win win. The calls are recorded so you(not prisoner)can listen to calls over and over again.

Definitely has flaws that need sorting out! I get calls that disappear from my screen and then I can't get the call back. I can hear the person talking but they can't hear me. Why does the call disappear from my screen after I've answered. It's always cutting off even though I have full bars on my internet. I'm getting really upset using this service now.