Alexander Ens
After controlling successfully ONCE the turntable with the app, I cannot login into the app anymore. No error messages, nothing. Tried reinstalling the app, resetting password (don't get email), creating a new account through the website, installing the app on another phone, restarting the phones - & NOTHING. The turntable is essentially useless without logging in with the app. I am going to return this item if I can't make it work today. It is really a pitty.
3 people found this review helpful
Victor Maric Alring
Managed to connect to turntable ONCE and then never again. Multiple mails to support, but not response outside of the automated receipt. Turntable is still sending a signal, but the app isn't picking it up, even thought the phone is. Beyond atrocious, especially for a product that's already overpriced compared to similar products; it's essentially a paperweight at this point
2 people found this review helpful
Nathan Belk
I wanted to take videos using their turntable. The picture part of the app works decently enough, making it easy to get pictures at different angles. However, for videos, I'm having to use a second phone. One phone to control the turn table, and the other phone to take the video. Trying to take the video using the app resets the zoom and light/color balances, preventing me from taking a good video without having to do a lot of post editing. I know that you can stitch together up to 48 pictures, but that is choppy, not smooth. I would be satisified with the app if only it would keep the zoom and color/light modifications when you click the record button. Until then, 2 stars. Once that is fixed, I think it would be a 4 star app. Gets the job done with out a lot of overly complex options. Perfect for my use case.
13 people found this review helpful