Ooma Setup

4.4
371 reviews
50K+
Downloads
Content rating
Everyone
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About this app

Telo Setup app allows Ooma customers quickly:
-activate a new Telo or Base Station
-activate 4G Adapter
-reconfigure existing Telo
-check Telo status
-check 4G Adapter's signal strength

More changes and improvements coming soon. Please email to setup-app-feedback@ooma.com if you have suggestions or ideas on how to make this app better.

P.S. You can't make calls with Telo Setup app. Please download Ooma Office or Ooma Residential apps for calling purposes.
Updated on
Oct 30, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
356 reviews
Genevieve Hass
September 15, 2022
Terrible app for setup of my ooma telo air 2. I did end up getting it to connect through wifi on my own after I had been on the phone with customer service and also through their chat feature. They were not able to get it connected. The app is worthless to connect wifi. If you are having trouble, connect the telo air 2 to your computer and it will connect automatically to your network. Then plug in the phone and follow the prompts. Hope this helps someone else!
20 people found this review helpful
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OBX BOY
January 11, 2022
For those having trouble connecting the Ooma Telo Air 2 to Wi-Fi read on, I had this issue so what I did was connect it to my internet modem and waited for it to program. Then once it was sat up I picked up the phone and dialed *#*#501. Phone beeps 3 times and that activated the Bluetooth. I then signed out of the app then back in and started the process again with the wifi method and it worked successfully and connected to my wifi. Save time and aggravation and do it this way. It's worth it!
39 people found this review helpful
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A Google user
February 19, 2020
Frustrating to get to work. It needs Bluetooth to connect to a cell phone but mine refused to do so. I tried repeatedly to no avail. I was going to give up and use Ethernet cable but decided on one last text and suddenly it worked for some reason. I let the app pair with the cell phone and not the other way around. Dont know why the app failed to connect so many times. Finished the install. The phone works fine. The app needs work but the device itself seems good so far.
18 people found this review helpful
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What's new

Improvements to the on-boarding flow