UpKeep Maintenance Management

4.3
794 reviews
100K+
Downloads
Content rating
Rated for 3+
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About this app

Known as the easiest way to switch from stress to success, UpKeep is the ideal solution for manufacturing and facility managers looking to improve maintenance and communication by enabling real-time status updates for your team. This modern, intuitive, customizable CMMS is proven to make your life easier. With over 100,000+ app downloads, over 200,000 users, and millions of work orders created, you're in good hands.

With its easy to use digital work order and maintenance platform, thousands of maintenance and facility managers are swapping out their frustration over pen and paper, spreadsheets, and outdated desktop-based software for our intuitive mobile app.

UpKeep puts the power of team progress and communication back in your technicians' hands and instantly at your fingertips.

Snap a picture of a broken piece of equipment, draw on the photo, attach a repair checklist, and assign it to a technician. View the progress of your assigned work orders, all in one place.

With UpKeep's mobile app, the information you need to know is where you need it, when you need it.

Rated the #1 Maintenance Management Software by Capterra & Gartner, UpKeep is free to use and create unlimited work orders.

KEY FEATURES:

INSTANTLY UPDATE & ASSIGN WORK ORDERS ON THE MOVE

Experience huge savings on labor costs by spending less time searching for answers. Accomplish all of this and more:

· Easily submit work requests and label it with a priority level
· Snap a photo of broken equipment and assign it to a technician
· View our brand new home screen that shows past due work orders, high priority work orders, bookmarked work orders, and more
· Add due dates, assigned workers, details, location, and files to your work orders
· Scan an asset barcode with your camera and assign it to a work order
· Set a time-based repeating work order schedule
· Complete preventive and reactive maintenance work orders
· Customize or hide work order fields
· Set time-based meter readings for critical inspections
· Comment on work orders from anywhere to answer questions or request a status update

TRACK AND ORGANIZE YOUR MAINTENANCE HISTORY

Achieve the full useful life on all of your equipment and significantly reduce spending on unplanned downtime. Experience all of this and even more:

· View and organize your work orders by due date, most recently updated, status, priority, location, and more
· Search any asset by name or by scanning a barcode
· Set asset statuses to track unplanned downtime
· See all previous work orders completed on assets
· Track time spent on each work order
· Identify all parts and costs associated with all work orders across assets
· Attach manuals and repair instructions to assets
· Locate warranty information instantly to determine whether to replace or repair

ENHANCE TEAM COMMUNICATION IN ONE PLACE

Less phone calls and interruptions, effectively manage more streamlined requests on your own time. Enhance your focus when and where you need it most:

· Communicate with your team on progress with work order updates
· Get real-time status updates on open and in-progress work orders
· Set up email and push notifications to keep track of work orders and team progress

UPKEEP MOBILE + WEB WORK TOGETHER

An unparalleled desktop and mobile experience that you and your team can rely on anywhere:

· Watch changes you make in the UpKeep app, appear on your desktop
· Service your equipment, even with no Wifi or cell service
· Take your work orders anywhere offline and watch updates sync with UpKeep when you are back online

FREE SIGN-UP AND UNLIMITED WORK ORDERS

Maintenance software that is available to everyone:

· Create unlimited work orders for free
· Upgrade to UpKeep Starter, Professional, or Business Plus for advanced features and more team members

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Try UpKeep now and get started with unlimited free work orders today.

Your use of this app is subject to the UpKeep Terms of Service, which can be found at http://www.onupkeep.com/tos.php
Updated on
Mar 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.3
794 reviews
A Google user
January 23, 2020
I used to have nothing but great things to say about upkeep! However, after waiting weeks for simple glitches to be fixed, and always being blamed for the problem, I have grown tired of their lack of customer service/support. I will not recommend this service any more. Medium sized company (over 100 employees) Using the upkeep system for almost 2 years Paid subscription Reply- I have contacted upkeep but to no avail. This issue still has not been resolved.
151 people found this review helpful
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UpKeep Maintenance Management CMMS
January 23, 2020
I am so sorry to hear that Spaeth! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at info@onupkeep.com. It really does pain me and us to hear that you've had problems and glitches with UpKeep's android app. We will do our best to remedy the situation.
Robertbayliss Res
November 18, 2022
Not the most user friendly or quick App. I use this app daily for work reports. For me the App is so inflexible and clunky. Only uploading one photo at a time on the phone, a real time consuming effort. In locations with poor signal reports have failed to upload after saving and closing. I always take the picture separately then upload because you can't rely on it to save your pictures. So in the event of this happening I still have the evidence! I would chose I-Auditor over this everytime. 👎
23 people found this review helpful
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Kristopher Stanage
May 24, 2023
Clunky and not user friendly. Needs an option to upload multiple photos from gallery at once, instead of one at a time. Needs ability to remove photos from tasks in case of accidental upload. Applying filters can reset other filters. User interface is not well laid out or intuitive. If my company didn't use this application, i would never use it. Update: this app has gotten even worse. I want to go back to using a paper filing system, it sucks so much.
51 people found this review helpful
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UpKeep Maintenance Management CMMS
February 23, 2023
Hi Kristopher, Thank you for your feedback. We are sorry we aren't meeting your expectations. We are actively fixing the photo experiences you mentioned. They will be released in 1-2 quarters if not sooner. We are constantly trying to improve the usability. Please Email us if you'd like to have a deeper feedback convo-Mobile App Product Manger

What's new

We, at UpKeep, update the application biweekly to help set your business up for success. This update addresses bug fixes and performance improvements within UpKeep.
- Bug fixes ensure smoother operation and better user experience, addressing issues related to the work order status