3.3
1.32K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Hot dog! Since 1963, Portillo’s has been serving fresh, homemade Chicago-style classics in nostalgic themed restaurants. With the new Portillo’s app, you can order your meal ahead of time for delivery or pick it up at a restaurant near you. You’ll also enjoy these new features of the Portillo’s online ordering experience:

Free Cake on your Birthday:
Sign up to join the Portillo’s Birthday Club for a free slice of Chocolate cake on your birthday! You can register up to three kids, too.
Add your free slice of birthday cake to your order through the app.

Exclusive Offers:
Get exclusive offers and be the first to learn about new menu items and seasonal salads, sandwiches, and desserts.

Delivery:
Order delivery from your nearby Portillo’s.
Track your order.
Receive status updates about your order in real time.

Easy Ways to Pick Up:
Order from anywhere and pick up from any location. There are three easy ways: Inside the Restaurant, Delivery, or Drive Thru Pickup at participating locations.

Save your Favorites:
Easily save your favorite order so you can order quickly and come back again and again.
Favorite Portillo’s locations that you order from the most.

Customize your Order:
Want your Italian beef sandwich dry, cut in half, with hot peppers and mozzarella cheese and gravy on the side? No problem! Simply customize your Portillo’s favorites to get exactly what you want.

Restaurant Locator:
Quickly find your nearby Portillo’s for delivery or pick up.

Get your buns ready for some delicious food! Will it be our classic Chicago-style hot dog or our legendary Italian beef sandwich with home-cooked sweet peppers? Perhaps you’re in the mood for one of our char-grilled burgers or a chopped salad. No matter what you order, finish your meal with a slice of our fresh-baked chocolate cake or a chocolate cake shake. There’s something for everyone at Portillo’s!
Updated on
Apr 12, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
App activity
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.3
1.3K reviews
Marcus Devin
December 31, 2023
Unlike every other fast-food/ Fast Casual restaurant, when your order on the app you CAN NOT pick it up via the drive thru. This is not stated until after you complete your order. I'm now stuck in the packed drive thru and will have to go inside and wait again. Additionally, trying to 'Sign In / Create Account' continually gives an error "Something is wrong"
14 people found this review helpful
Did you find this helpful?
Christine Jurew
April 15, 2021
What terrible online ordering for such a great restaurant! At least this super annoying app worked for me unlike their website that just sticks me in an endless loop of choosing between pickup and delivery. As for this app, every single time I place an item in the bag I get an upsell pop-up. Every. Time. Makes ordering twice as long. Every other restaurant sticks to just one before checkout. No problem. But an upsell pop-up for EVERY ITEM?! Too many other choices to deal with this.
59 people found this review helpful
Did you find this helpful?
A Google user
June 24, 2019
app is pretty good once you learn how to navigate it. The problem is the experience once you get to the store. I've used this for online ordering about 15x now and 75% of the time the pickup counter is unattended. Even if there is someone there, you will get your food quicker if you order at the register. I order from the app and my co workers are always placing their orders after me and eating before me.
38 people found this review helpful
Did you find this helpful?

What's new

Update to address minor bug and improve user experience