Sanad

Very terrible user experience, doing OTP code verification for mobile and email at the same time doesn't make any sense, and what's annoying is that there's a timer 60 seconds to fill the codes, also you have to login every time you enter the application. A lot of people are having trouble registering because of the picture matching feature in the application, very bad image processing and it's a bad idea to compare someone's picture now with their ID pic.

Terrible experience. It requires a selfie and it matches it with my picture a few years ago and then tells me it does not match!!! That tells you a lot about what to expect. What if a person has face burns or grew a beard or gained weight! The forget your password is even more than a hassle, outdated and time consuming with bugs and out of the blue logout. I wish there is no stars as an option.

Such a badly developed app! i wasted 2 hours trying to complete the 6 steps required to register new user account! first it failed multiple times to scan the id, then it go stuck on loading page, then it failed it failed to authenticate 2nd factor authentication codes that was sent by THEM!! everytime it times out or get stuck on loading screen, I had to repeat the 6 steps all over again!!! whyy!!??? In the phone number setting menu it actually shows a list of country codes, but they don't work