Cole Hummel
I drive delivery routes with this app and while it mostly does its job, it is very unreliable. It crashes about 20% of the time when I open the app (which I do 2-3x per delivery) and constantly gives me false "Changes to Route" notifications in intervals. And when I'm done with my route the app just... stays on. You can pause the route, but if you open the app again the persistent notification will come back. In short, it's janky when I need it not to be and I hope these things are ironed out.
5 people found this review helpful
Aris Powers
The way that the addresses converted into coordinates and then converted again by the maps app into addresses often gets the wrong address, so it would be better if there was just a button to copy the address so we can paste it into the maps app. It would also be helpful to have a button to re-optimize routing based on where you are, for ex: if there was a stop not on the route or you deviated from the course to take a lunch or bathroom break, and you want to get back on course w/o doubling
WorkWave, LLC
June 21, 2022
Hi and thank you for your feedback and suggestions. We've passed along your comments to our developers but if you continue to have issues, please reach out to our customer service line at (800) 762-0301.
Stephen Standlee
I'd rate it decently if the notification system actually respected the device's settings. I've blocked the notifications as best I can within the device's app settings(the in-app settings are a joke btw, absolutely pitiful) and it still dings no matter what I do. Easily one of the worst apps I've used in that regard, and it's unacceptable. If I silence an app on all notifications and block it's capability to send notifications, it shouldn't be doing anything beyond running QUIETLY.
1 person found this review helpful