MatrixCare for Home Care

2.9
223 reviews
10K+
Downloads
Content rating
Everyone
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About this app

MatrixCare for Home Care is an electronic health record/electronic medical record (EHR/EMR) app that enables Home Care organizations to enforce best practices that maximize compliance, improve client outcomes and increase efficiencies. It’s designed to enable Caregivers to have the ability to document services at the point-of-care to ensure accuracy and compliance, without compromising the care of the client. It allows Users to access their schedules and client information at the time the care is provided.

Current Features:

View Schedules (daily, weekly)
View Client demographics information
Get directions to Client’s home
Complete Electronic Visit Verification (check-in, check-out using GPS)
Document services/care provided
Capture Caregiver electronic signature
Ability to capture Client signature
Receive notifications/updates from the office or agency
Updated on
Aug 8, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
213 reviews
Amber C
March 31, 2024
The entirety of this system DESPERATELY needs to be updated. The app is available as a convenience, yet it never works. Caregivers try to be responsible, professional, and compliant but struggle because of this broken system. I could go on and on about how outdated and non user friendly MC is, causing many needless alerts and errors. We are caring for human beings. THERE IS NO ROOM FOR NEEDLESS ERROR! Scheduling software is VERY outdated, non user friendly. PLS FIX YOUR SYSTEM AND SOFTWARE!!!!!
1 person found this review helpful
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Abigail Judith
November 17, 2023
This worked okay at first. But then a few months ago when I had to change my password again something malfunctioned. Now whenever I attempt to login it sends me to the actual website. Where, when I put in my username it gives me an error message. I've deleted the app and reinstalled it, but it's still doing the same thing. My boss was confused too. I don't know how to fix the problem so it's been almost three months since I've been paid.
6 people found this review helpful
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Kim Lee
May 1, 2023
If I could give this app negative starts I would. This app has so many issues, everyone I have talked to at my workplace has had multiple issues with it. This app is so slow it sometimes takes over five minutes to check the list. This app has even made me late to work with syncing issues, it will say I have no clients when I do on the schedulers' end. I contacted customer support, they told me it "must be your phone," and seemed to ignore me when I told them of other's issues as well.
10 people found this review helpful
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What's new

Bug Fixes and Improvements