TRUE Community Digital Banking

4.7
2.16K reviews
10K+
Downloads
Content rating
Everyone
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About this app

Access your TRUE Community accounts right here from your mobile device. Check account balances, review transactions, transfer funds, pay bills, deposit checks, turn debit and credit card access on and off, and more.

With the TRUE Community Digital Banking App, it’s easy to do your banking, 24/7, no matter where you are.
To start, download the free App, register, and start enjoying the convenience of having a branch in the palm of your hand.

FEATURES:

CARD MANAGEMENT
- Protect your cards against unauthorized use
- Turn OFF debit or credit cards if misplaced or lost
- Turn ON if found and account has not been jeopardized
- No new authorizations can be approved if cards have been turned OFF

MONITOR YOUR ACCOUNTS
- See account balances and transaction history
- View processed check images
- Financial Wellness - tracking, budgeting, spending

TRANSFERS
- Transfer money to and from other accounts you have under your member number
- Schedule a one-time transfer to another account
- Schedule a transfer for a future date
- Member-to-Member
- Person-to-Person payments with Zelle

LIVE CHAT WITH TRUE EMPLOYEES

MOBILE BILL PAY
- Set up payees and submit payments right from your mobile device

PIN LOGIN
- Set up a 4 digit PIN for easier access to your app

Disclosures
Some features are available for eligible members and accounts only. There is no charge from TRUE Community Credit Union to use this app but message and data rates may apply. Some charges include those from your communications service provider.
Updated on
Mar 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info and Contacts
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.7
2.11K reviews
Marilyn Horton
November 14, 2020
For the past few months the app hasn't been working right. It gives me error messages. Tonight it won't let me open it at all! All it does is give me an error message and says check my connections, which I have over and over! My data is on and so is my WiFi! I really needed to check the balance of my account! This app needs work its so unreliable!!
15 people found this review helpful
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A Google user
April 2, 2019
i mostly use the app to check my balance and digitally scan checks into my account, however the new update to the UI is ugly and doesnt match at all and is kind of an eyesore. the colors could be changed and the unnecessary picture of the people in the background could be removed. stay away from reds and colors like that. other than that the app is great for what i use it for.
11 people found this review helpful
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True Community Credit Union
April 10, 2019
Thank you for your input, we will keep this in mind for future updates!
A Google user
May 25, 2019
Don't like the fact that you can't see the deposits on the account page after making them. The old app immediately showed all transactions in chronological order (tranfers, deposits, and debits). I also preferred being able to cover pending cc/dc purchases right away instead of having to wait several days. As suggested I tried refreshing but then it shows only older transfers like from last month. If i go back to the app the next day to check it, the current transfers are visible again.
8 people found this review helpful
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True Community Credit Union
May 21, 2019
Hello, Occasionally there is a delay when you make a transfer and when it shows up on your app. The app refreshes when you log in to the app so, if you find that the transfer is not showing up in your accounts page, try logging out and back in to do a force refresh of the app!

What's new

Our new experience provides easier access to the features you use most while on the go. This new version includes updates to the accounts, mobile deposit and navigation experience.