LoungeKey

4.5
13.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Download the LoungeKey™ app today - the must-have travel companion for LoungeKey cardholders.

Register your account in the app with your payment card details to access a global network of airport lounges and experiences, including dining, spa and sleep pods in over 700 airports worldwide.

• Enjoy contactless entry with your Digital Card
• Stay up to date, check your current visit entitlement and history
• Search for lounges and experiences, and save your favourites
• Unlock more with access to additional Travel Services and benefits that elevate your travel journey

Enhance your airport experience with the LoungeKey app.
Updated on
Mar 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.5
12.9K reviews
Ayoob Essack
March 17, 2024
Cannot search lounges. Keeps saying something went wrong. Used it 2 weeks ago and accessed a lounge. That is also not reflecting in the history. Very frustrating! ☹️...... After trying repeatedly and failing, I penned the above, then went back, and suddenly it worked. There is some gremlin in the system.
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LoungeKey
March 18, 2024
We apologize for the inconvenience you experienced. We are constantly working to improve our app and appreciate your feedback. Please reach out to our support team if you encounter any further issues. Regards, Allen.
anita bock
March 10, 2024
Can't search airport lounges. Keep getting an error message. Very frustrating when we need to check if there is a lounge in Denpassar. Please advise another way to check this since you app is not working properly.
9 people found this review helpful
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LoungeKey
March 10, 2024
We apologize for the inconvenience! You can try accessing our website or contacting customer support for assistance in finding airport lounges in Denpassar. Thank you for bringing this to our attention. Regards, Chloe
Like Ike
March 8, 2024
The only airport lounge that is showing in the app is Taiwan airport. I'm going to Japan now but the app doesn't show lounges here in Philippines and Japan. I was denied access to lounge here in Philippines. Later I'll try to access lounge again in Japan using JCB platinum. This isn't what i expected when i got this cc
2 people found this review helpful
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LoungeKey
March 8, 2024
We apologize for the inconvenience. We are constantly updating our app with new lounge locations. Thank you for your patience and feedback as we continue to improve our service. Safe travels! Regards, Eva