KFC US - Ordering App

Just updated this app. Was glad to see they now have rewards. But that doesn't do much good if you can't open the app. Some weird thing where they send you a link to sign in. Half the time the link doesn't come and when it does you get in a loop where it keeps wanting to send a link. After many attempts I finally was able to open the app and was signed in. (without a password.) So I thought I was good to go. Until I closed the app and tried to open it again. Whole mess started all over!

I love ordering tasty food for a reduced price on this app. Love it. Kfc is my comfort food. What I don't love is ordering delivery and they miss items, forget items, or grab the entire wrong order completely. There is no access to customer service on this app. When you order something delivery, you get what you get. Sure, you can call the store, but chances are (100% chance over 6 orders, 2 different locations) they're not going to answer.

The app itself is really good! A lot of App Exclusive Offers that is really great; no need to wait for coupons in the mail. One thing I don't like though, you can't get reward points with your receipt. Sometimes you're in a rush and just want to order through the drive through, you don't get those points credited in your KFC Rewards.