Teladoc Health Patient

3.8
304 reviews
100K+
Downloads
Content rating
Everyone
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About this app

Teladoc Health is a telehealth platform that unifies virtual care delivery with a single patient experience. The Teladoc Health Patient App enables video communications with your healthcare provider on your Android device. Use of this App requires an individual invitation link delivered via email or SMS from your provider or access to a unique waiting room URL. Clicking on the invitation link or web site link will launch the App and allow access. If you are a patient, ask your doctor if you should download the Teladoc Health Patient App for your Android device.

This App allows patients to:
- Click a link from an appointment invitation of a visit now URL to input demographic information and complete the intake process associated with a specific visit.
This process can include:
- Medical questionnaires
- Consent forms
- Payment
- Insurance processing
- Video consult with a medical provider
- Patient survey, which will be available for the provider to review as a part of the visit encounter.
Updated on
Apr 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Health and fitness and 3 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.8
293 reviews
Drew Dehel
November 4, 2022
I tested ahead of time in the app that my microphone camera and speakers were all working properly, but the moment the call started I was forced to use the phone's tiny speaker as if I was on a call with the phone to my head, instead of the louder speakerphone. While I was in the call I was unable to find any method to switch from having to put my ear up to the phone to the speakerphone setting. Otherwise the video and audio was okay, but I really couldn't hear my doctor. that's a real problem
30 people found this review helpful
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D W
January 13, 2022
I went to download the app for a telehealth dr appt. This app is huuuuge. I would need to delete other apps and files to make it fit on my phone. As a patient, I really don't need a fancy app. I need something like an "Adobe Reader." I opted to try the website version. It failed. My doctor ended up using Zoom in a last ditch effort to have a meeting.
50 people found this review helpful
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Mary K Smith
December 31, 2020
I did not find this app to work as well as going straight through Chrome. It looked good but we were never able to get me on camera with the provider. I don't know why, but i am uninstalling it right away. It showed that i was in the waiting room to my provider but there was no screen showing me or the provider on my end. Too bad.
39 people found this review helpful
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What's new

*We've implemented robust encryption for your telehealth session data stored within the App.
*Cookies are now automatically cleared at the end of your session, minimizing any potential security risks.
*Screenshots of the app are no longer retained in the app switcher, further safeguarding your information.
*Other apps are now prevented from taking screenshots or screen recordings within our app.
*To maintain the highest level of security, the app will no longer be compatible with rooted devices.