Infor SyteLine Service

1.0
9 reviews
1K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Infor SyteLine Service is an advanced mobility solution designed to streamline the work of field service technicians. The solution is tightly integrated into Infor SyteLine and can be used in both online while connected to a network or in offline mode where connectivity is not available or not permitted.

Infor SyteLine Service supports the three primary service flows available in SyteLine including the dispatched appointment, call center incident and assigned service order flows.

With Infor SyteLine Service, the technician can update various statuses through the service engagement life cycle as well as enter materials used, calculate labor hours and record miscellaneous expenses such as travel, lodging or other unexpected items.

To assist with troubleshooting and problem resolution, the technician will have access to customer and equipment history as well as the ability to attach pictures to further document their work and quick access to other technicians in the field to share ideas.

Infor SyteLine Service supports GPS tracking to assist dispatching with finding the closest technician available as well as quick access to the devices mapping application for directions to the customer’s site.
Updated on
Aug 28, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.0
9 reviews
Brandon Williams
April 25, 2023
It crashes all the time... Why can my bank or Netflix make phenomenal apps but this one is atrocious. Definitely the least favorite part of my job is having to troubleshoot issues using this app.
1 person found this review helpful
Did you find this helpful?
cengeb
January 7, 2021
Horrible crashes...horrible non ergonomic layout is poor. Stuff is crude...amaturish garbage..easier to use pencil and paper. This stuff is baaasd
1 person found this review helpful
Did you find this helpful?
Mike Grossmann
April 29, 2022
This mobile app seems to have more issues than what it's worth.
2 people found this review helpful
Did you find this helpful?

What's new

* Fixed issues with Miscellaneous and Labor transactions default the price from the Partner's default values
* Fixed issues with logging in for specific SyteLine 9.01 instances