D Brown
App is less than useful. Pop-ups for retailer list shows up blank. Searching for items is not convenient- brand name search brings back broad similar word search with cryptic descriptions and multiple pages to look through. For added convenience, the card is currently not working online. Finding where to use it locally and what products it can be used for is nearly impossible. At this rate, I won't be able to use my benefits as they expire. What a crock.
17 people found this review helpful
Linda Stockdale
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OTC did respond to my review. After uninstalling multiple times and waiting a few days to reinstall, app is finally working properly. If I could give it a zero, I would. won't even open, so I can't scan any items. I've been trying for three days, just a spinning wheel and saying just a moment. I've uninstalled, which often helps when an app is having issues, but no luck. All the updates have made it worthless. It worked fine last year.
119 people found this review helpful
Interactive Communications International, Inc.
June 9, 2023
I'm so sorry to hear this, but we'd appreciate the opportunity to help! Would you be willing to send me an email at mbcsupport@incomm.com? We’ll work with you to resolve any issues as quickly as possible.
Arkansas “Mountain” Man
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I installed it on TWO DIFFERENT OS of Android phones (one running a very new version, one an older version) and it never went past the splash screen. I noticed I'm not the only one having that problem. Play Store didn't say it wouldn't work on the phone, like Play Store often does. Their online site works great 👍. What good is a program that doesn't work? REMOVE it or FIX THE PROBLEM! No acknowledgment of the problem from the staff! I tried again after MONTHS, STILL WON'T WORK!👎👎👎👎👎
353 people found this review helpful