2.7
551 reviews
100K+
Downloads
Content rating
Everyone
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About this app

This app will allow you to view the details of your claims and referral and authorizations including status, provider information and associated dates. You can also view, print, share to files and email your Explanation of Benefits (EOBs) and Referral Letters. In addition, you can view your eligibility, PCM information, cat cap and deductible (where applicable), make payments, review payment history and find network providers.
Updated on
Jan 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 5 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

2.5
537 reviews
A G
February 22, 2024
The app is so poorly designed. You can not easily log in for one. It won't let you switch from it to the authenticator app without closing. When you reopen it, you have to re log in, which means your code has expired. You also can't easily find information except your name and your doctor's name, along with searching for specialists. Not helpful at all. The website is far easier than this nonsense.
13 people found this review helpful
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Humana Government Business
February 27, 2024
We are currently addressing authentication concerns within our app to ensure the best experience for our users. Thank you for your patience and understanding.
Scott McGregor
January 3, 2021
Functional, but poorly designed. Navigation is bafflingly convoluted (back button doesn't work... You need to tap on the name to switch between family members? Weird). Screens are often just captured browser windows instead of native "app-like" functionality. Was able to log right in and access data though. Edit: zero results for my PCM, despite them being listed in my profile. Just trying to make an appointment, but it's apparently not possible. What is even the point of this app?
58 people found this review helpful
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Humana Government Business
June 16, 2020
Thank you! The team appreciates your feedback!
Brian W
March 11, 2022
Installed on a Samsung Z Flip. I'm able to log in without issue but other than that, it's a complete waste of time and resources on my phone. The screen looks as though they took a webpage and tried to cram the entire view on a smaller screen. One big help would actually have the ability to send and view messages which is non-existent in my version. Click on Contact Us and get a page with phone numbers and addresses. No way to send a message. Bad thing is I got an email stating I had a new message and had to wait before I got home before I could view it. Click on "Send app feedback" and it wants to open Gmail or Outlook. I use an app for my primary care physician and it allows me to everything as their website. Don't waste your time. Not worth the effort.
78 people found this review helpful
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Humana Government Business
April 4, 2022
Hello. We appreciate your feedback and care about your Humana Military App experience. We’ll continue adding more features in the future so check back often for new updates.

What's new


This version includes:
• Improvements to make payment while logged in. Features include standard billing account information and a fresh look for the payment submission process.
• Bug fixes and performance enhancements.
To provide feedback or if you have any questions about the app, please email us at HMMobileDevelopers@humana.com. Thanks!