2.5
104 reviews
10K+
Downloads
Content rating
Teen
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About this app

The Hotwire Fision app provides access to your account, entertainment features, and support all from the convenience of your smartphone or tablet!

Entertainment Features:
• View your channel lineup
• Access TV Everywhere Apps
• Additional television features will vary based on your television subscription

Account Features
• Manage account details
• View and pay your bill
• Set up Auto-Pay
• Setup Paperless Billing
• View payment and statement history
• View your installed services
• View products and services available

Community Features
• View announcements, messages, and more for your community

Support Features
• Contact customer service via phone or live chat
• View videos & FAQs on various topics
• View, manage & troubleshoot set-top box issues
• Check for outages reported
• Send app feature requests, issues or feedback
• View account manager profile
Updated on
Feb 9, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Financial info, and Messages
This app may collect these data types
Personal info, Photos and videos, and Calendar
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.5
100 reviews
Lori G
December 5, 2022
Buffering, buffering, and more buffering.. need I say more.. UPDATE I am removing one star. I wish I could remove both!! This app very seldom works, if at all, . it either takes forever to load or doesn't load at all. I don't understand how a company that deals with technology can have such a useless app. I have quite a few apps that are similar and work beautifully!! What a shame.
42 people found this review helpful
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Hotwire Communications, LTD
June 12, 2023
Hi, have you tried the latest update? It seems to fix the issue for many of our users. If it doesn't work for you, could you contact us at fisionappadmin@hotwirecommunication.com so that we can work together to figure it out?
Grayson Gusa
May 27, 2023
Since the last update when I open the app it stays on the splash screen and will not do anything else. Won't even let revert to the previous version. Right now it's completely useless. Updating from a year later. Still having the exact same issues and can not open the app past the splash screen. Any updates??
14 people found this review helpful
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Hotwire Communications, LTD
June 12, 2023
Please uninstall the old app from the device and then download the latest version from the Play Store. If you continue to have issues, please contact us at fisionappadmin@hotwirecommunication.com so we can work together to resolve the issue.
A Google user
June 4, 2019
Better than nothing. Has trouble booting sometimes. Scrolling thru guide is a very time consuming process -- stops to load often. Also, guide reads only "adult content" instead of title on many shows; for example "Big, Little Lies". Cannot download shows or watch shows within the this app. It only links to a channel app.
35 people found this review helpful
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What's new

Community UI enhancements and general issue fixes