Resideo - Smart Home

3.7
27.6K reviews
1M+
Downloads
Content rating
Everyone
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About this app

At Resideo we're on a mission to make our future better for our planet, together. We create products and services that automate homes and buildings to make every day better.

We're on a mission to create a world where homes and buildings are good for the planet, where technology works to simplify everyday life. Where people are happy, healthy and secure.

Resideo products help simplify home comfort, security, and awareness by allowing easy control with a single app. Our heritage and experience in and around the home means you can trust each of our products to perform brilliantly and give you a smarter, more comfortable home.

Together, we can protect our time, our water, our energy, our air, our homes, our families, and our planet.

Together, we help protect what matters most.

Learn more about the Resideo and Honeywell Home family of connected products at www.resideo.com and www.honeywellhome.com
Updated on
Apr 4, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 2 others
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.7
26.8K reviews
palo
April 21, 2024
Runtime unavailable for a new thermostat. Looking online, people have had the same bug on other models for at least two years, either with no or severely delayed logging. Considering that's why we got the thing it's a hard one star from me without a fix. Those more interested in the app's other features will probably be less frustrated, but it's still weird it hasn't been patched for this long and it's not like there aren't other options on the market that just work. Rant over.
3 people found this review helpful
Did you find this helpful?
Resideo Technologies, Inc.
April 21, 2024
Hi, thanks for the review. We are always looking to improve the experience for our users, and really appreciate the feedback. Please, contact us at 1-800-633-3991, or through Twitter and Facebook under Honeywell Home, we would need to collect some information so we can troubleshoot this situation. -Alex
I Am Reese
April 19, 2024
4/2024 Welp, down to 2 stars now. Now I keep having to reset my wifi because the app keeps saying the thermostat is offline. I just reset it 2 hrs ago & it's offline AGAIN! 11/2023 Usually works fine. But now, when I click the app, it opens and immediately closes. I always have to open it again. Also, it keeps asking me to update my preferences after I've done it. Lastly, my heat keeps randomly coming on. I turn it off at night and it randomly on when i wake up.
7 people found this review helpful
Did you find this helpful?
Resideo Technologies, Inc.
April 19, 2024
Hi Reese, thank you for taking the time to rate the Resideo app, we appreciate the feedback and will utilize your comments. Please feel free to visit our support center by tapping the link below. https://www.honeywellhome.com/us/en/support/air/thermostats/ -Joey
Stephanie Koerlin
April 28, 2024
Edit: Moving to 4 stars as they have finally updated the app! Unfortunate it took 4 months but happy to know I was not crazy and there really was an issue with Pixel 8. Old: This app worked great on my Samsung S10. After updating to a Pixel 8 and Android 14 I am unable to do anything. The message says that the client id parameter is missing and I cannot sign in. I have reached out to support but they say the error is with my phone. I have cleared caches, uninstalled and reinstalled to no avail.
Did you find this helpful?
Resideo Technologies, Inc.
April 28, 2024
Hi Stephanie, we're always looking for ways to improve the experience for our customers so we really appreciate the feedback. -Charlie

What's new

1.Support Slovakia for L5
2.Log in issue with Pixel 8/Android 14.
3.Bug fixes and other improvements.