Hiwell Therapy & Mental Health

4.4
1.75K reviews
100K+
Downloads
Content rating
PEGI 3
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About this app

Start feeling better today by getting matched with the best therapists and start your online therapy journey from anywhere in the world!

Hiwell is the preferred online therapy platform for more than 200.000 people. Powered by licensed and registered psychotherapists and counselors, we offer research-backed psychotherapy modalities for anxiety, stress, depression, sleep problems, sexual problems, relationship & work problems, and other mental health and well-being needs. Hiwell's therapists are experts in Cognitive Behavioral Therapy (CBT), Dynamic Therapy, Interpersonal Therapy, Schema Therapy, and others.

All therapy sessions are 100% confidential and secure. None of the therapy sessions can be viewed or recorded by a third party. All payments are processed on encrypted pages.

Why Online Therapy?

Numerous scientific studies show that online therapy is as effective as face-to-face therapy in increasing the quality of life and decreasing the symptoms of anxiety, depression, stress, sleep problems, sexual problems, and other psychological issues. Also, the users of online therapy report higher satisfaction and well-being due to the ease of conducting the sessions online.

Start your online therapy journey from your home or anywhere you feel comfortable, saving time and money you spend in traffic while dealing with anxiety, stress, depression, and other mental health problems. Prioritize your psychology and mental well-being today! If you need to vent your feelings, you can vent to a professional therapist who will listen without judging you.

Why Hiwell?

• Hiwell only hires licensed and registered experts after extensive vetting and interviewing. Psychotherapists are evaluated based on their supervision and performance at Hiwell. You can find detailed information about psychotherapists on our website.

• Seamlessly find a therapist that perfectly suits your needs. Our advanced algorithm matches you with the best therapist based on your needs, expectations, reasons for starting therapy, and schedule based on the questions you answer while registering.

• We offer %100 private and confidential video calls. This way, only you and your therapist can view the therapy session.

• After getting matched with the most suitable therapist, you can have a 15-minute free-of-charge video call with them to test the suitability yourself and ask your questions about the therapy process. If you are unhappy with the match, you can change your therapist and get another 15-minute free-of-charge video call.

• Our mission is to make therapy accessible to everyone. To that aim, we simultaneously offer therapy services at the best prices and quality. We offer discounted packages for multiple sessions, believing that the long-term sustainability of therapy is essential for solidifying the benefits.

• We provide 50-min psychotherapy and counseling sessions for adults, couples, children, and adolescents with expert child, couple, adolescent therapists, and marriage counselors.

Disclaimer

You should seek medical treatment if you are thinking of harming yourself or someone else, you have suicidal thoughts, you are in an emergency crisis or if you are looking for drug therapy or a medical diagnosis. We inform you that mental health professionals such as therapists, counselors, or psychologists do not have the authority to make an official diagnosis or prescribe medications.

Contact Details

You can send your questions by contacting the Help Center or emailing hello@hiwellapp.com.

You can also follow our social media accounts:

www.instagram.com/hiwell.therapy
www.linkedin.com/company/hiwell
Updated on
Mar 28, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, Health and fitness and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.4
1.71K reviews
Gigi Kaneki
November 25, 2022
I got a few sessions with two different therapists in the last two years, and both were really unprofessional on how they handled the sessions. The last one, when I wanted to stop my sessions, literally tried to trigger my anxiety so I wouldn't leave. Turns out there's a reason why they work for so cheap. After a few months of consideration, I don't think I'll ever be using it again. Giving two stars because the app itself works fine, the problem is that they have bad therapists.
14 people found this review helpful
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Hiwell Teknoloji Anonim Sirketi
November 28, 2022
Hello, all the therapists on our platform are professionally trained, licensed, and certified. We are sorry about the negative experience you had. We'd be happy to take a look into this for you. Please get in touch with us at hello@hiwellapp.com. Thank you.
İlayda Düzkaya
December 22, 2022
English preface has Turkish buttons and directions, needs improvement. Otherwise quite useful & easy to use.
2 people found this review helpful
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Hiwell Teknoloji Anonim Sirketi
December 29, 2022
Hello, thank you for the feedback! We appreciate it! Our developer team is informed, and the issue will be fixed soon.
Özlem Yılmaz
June 30, 2023
There are some connection problems, that does not occur with other video call apps (such as zoom, teams etc)
1 person found this review helpful
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Hiwell Teknoloji Anonim Sirketi
July 4, 2023
Merhaba, geri bildiriminiz için çok teşekkür ederiz. Herhangi bir sorun yaşadığınızda bize danışan destek hattından ya da hello@hiwellapp.com adresinden her zaman ulaşabilirsiniz.

What's new

We continue to improve our app to provide a better online therapy experience for our users!