3.3
9.3K reviews
500K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

The caregiver app for all HHAeXchange users. Not applicable to Texas, Illinois, or Massachusetts.

The HHAeXchange Mobile App empowers caregivers with an easy-to-use app to clock-in and out right from their smartphone.

Seamlessly connected to their agency and available in multiple languages, the Mobile App allows caregivers to view their schedules, get directions to the patient’s home, clock in and out, communicate with their agency, and accept new cases – all while on-the-go.

Electronic Visit Verification (EVV): lock-In and Clock-Out with the simple tap of a button. Whether the visit occurs in the home, or out in the community, HHAeXchange will verify the start of the visit by matching an approved patient address to the clock-in GPS coordinates.
Scheduling: See your scheduled visits in real-time. View patient info like demographics, plan of care tasks specific to the patient, and directions to the patient’s home.
Case Broadcasting: Get immediate notifications when a shift becomes available and request or reject it on the spot.
Visit Notes: Easily add comprehensive visit notes, including text, image, and/or recorded audio.
Messaging: Communicate with your agency in real-time through the App’s Message Center.


Disclaimer: The HHAeXchange Mobile Application requires an active internet connection (3G, 4G, or WiFi).
Updated on
Apr 5, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

3.3
9.1K reviews
kylie Roak
April 11, 2024
Having the same issue as everyone else. Worked perfectly fine and then maybe a month ago it's been incredibly glitchy and slow. Luckily with my tech knowledge I can get it to work but for the average user it is a horrible horrible experience. I'm really not surprised though. The company I work for doesn't care at all so why would they use an app that cares anymore
6 people found this review helpful
Did you find this helpful?
il divino
March 28, 2024
This app is horrible. At first it was OK, but after a few months of usage it's almost completely unresponsive, my phone constantly informs me that the app is taking too long to respond, either close app or wait, of course I have to wait because I'm trying to complete a process, sometimes just signing in and out can take 10 MINUTES, MAYBE MORE! Incredibly frustrating.
12 people found this review helpful
Did you find this helpful?
Marjorie Dibbasey
March 24, 2024
keeps crashing. this is vital to me getting paid timely. I open the app and it wants to force close. you can't register your tasks because a force close pop up keeps showing up. This is how I clock in and out of work!!!! This needs to be fixed. this app deserves less than a star. it keeps malfunctioning and I have to use it for my agency so I'm stuck. I have to keep hitting "wait" and trick the app into letting Me clock in and out. This needs to be addressed
79 people found this review helpful
Did you find this helpful?

What's new

Bug fixes and performance improvements.