H-E-B Go

2.9
1.58K reviews
100K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image

About this app

Slow the spread, Texas! We’re supporting safer shopping in our stores with the H-E-B Go app.

With the app, you can scan and bag your own items as you shop, make less contact with others, and save time at checkout in any lane.
Get started by launching the application at an eligible *H-E-B location, then log in with your HEB.com credentials or create a new account.

*Piloting at select locations.

Once you have created an account, then:


1. Scan and bag as you shop

Use your mobile device to scan your items as you place them in your cart or bag. The app will track your items as you shop, and you can add or remove products before finalizing your purchase.


2. Head to checkout

When you’re done shopping, head to any checkout lane! At self-checkout, the kiosk screen will guide you through the checkout process. At a regular lane, a cashier will help check you out.


3. And Go!

Pay as you normally would, grab your receipt and go! Or if your store has an H-E-B Go kiosk, check out by scanning the kiosk’s code and paying with the app.
Updated on
Feb 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Device or other IDs
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
1.56K reviews
Courtney Stewart
February 3, 2024
Does not work! Fine until it does not work. I have uninstalled and reinstalled this app plus I have reset my password and give it the necessary permissions but no success. Such an inconvenience when I am on a break or lunch because it gets really busy at my store. When I try to use the app, the connection fails and it reads that I am not in an HEB store. I have had this issue before and I had it resolved after calling the toll free number through the app for help but this time it took longer.
6 people found this review helpful
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A Google user
April 3, 2019
Overall simplifies quick trips. Use as often as possible. bit of a learning curve, especially at checkout, but it's worth learning. Only issues so far are with specially marked items (25% off today only, clearance QR codes). Would like to be able to scan coupons directly or see online coupons clipped to my account applied when I scan the item prior to purchase- very minor inconvenience. Otherwise, I like using the app.
41 people found this review helpful
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A Google user
February 17, 2020
I love HEB go!!! It's fast, convenient and super easy to use!! I only have 2 issues that didn't give it 5 stars...first, the prepackaged items in the deli area don't scan all the time. I have to either not buy that item or use self check out for that one item. Second, I can't update my card info without uninstalling and reinstalling the app. I am always on the run with the kids so this app is awesome!!
13 people found this review helpful
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H-E-B
February 18, 2020
Hi,thanks for the feedback! You can scan items at a Go QR station too, to transfer the order press yes to the coupon prompt and then the order will appear at the station you can scan any deli items. For the card issue, you can delete the card by swiping to delete in your wallet and add it with the new info or just add another card even at home.

What's new

Receipt Sharing Feature fixed on some Android versions