Aidan Shimizu
Now, just keep in mind that I'm just being very transparent and honest. I think banking apps are a great idea in paper, but in the long term and beyond, you run in too many errors when it comes to making transfers. This has happened to me before, and it just happened to me recently that I keep getting errors in making transfers. Even like they gave us a notice that there is a scheduled maintenance which I understand.
1 person found this review helpful
A Google user
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EDITED: SUPER QUICK response from developer. App is now up and running fine! Thank you. Before the updated version was released it worked fine. After it updated it kept saying to this effect: "uninstall and re-install to new version", I've done that a few times now and now it says "no internet connection". All I wanna do is check my balance on my phone app. Please help!
8 people found this review helpful
HawaiiUSA FCU
April 3, 2020
Hi, we're sorry to hear you've been experiencing issues trying to access our app. We would be more than happy to look into this - please reach out to us at hawaiiusafcu.com/digitalsupport so we can further assist you.
A Google user
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*Update* They were really quick about fixing the bugs I mentioned, and no everything is working smoothly so far. I am liking the new UI. Looks really nice, and so far user friendly. It's ok so far. It looks really pretty and all, but it gives me errors when doing things like trying to change my work or mobile numbers. Also, it won't allow me to change the nicknames for my account without throwing an error. It'll be better when it works.
13 people found this review helpful
HawaiiUSA FCU
February 20, 2020
Hi Curt, thanks for sharing your feedback and we appreciate your patience as we work through some of the issues and bugs that you’re experiencing.