3.2
140 reviews
50K+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Manage your Hanover account from the palm of your hand. With Hanover Mobile, you can view important policy information, pay your bill, report a claim, and much more. Just sign in with your My Hanover Policy account, or create a new account directly within the app.

With Hanover Mobile, you'll have access to:

Policy information – view policy number, effective dates, and more

Billing – view billing statements, easily pay your bill within the app and sign up for paperless billing
Report a claim —File personal lines and commercial lines claims and view status of open claims

Contact information
• Get in touch with your insurance agent by phone or email
• Call our customer service representatives

Easily manage your account
• Log in with fingerprint
• Update your profile and contact info

…and much more.


We would love to hear from you. If you have feedback, questions, or suggestions for the app, please email us at MobileSupport@hanover.com. If you need help with a policy or a claim, please contact your independent agent or call 800-853-7536.

All use of the Hanover Mobile app is subject to the Hanover End User License Agreement https://www.hanover.com/mobile/eula.html.
Updated on
Jan 31, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

3.2
136 reviews
Jim James
January 27, 2021
App lets me log in, but then it throws out an error message of "There is a temporary technical problem fetching your policy. Please try again later." This happens constantly and is bad enough that I'm seriously considering changing to another insurance carrier There's no point in having an account with someone if I can never access that account, especially in the THIRD DECADE OF THE 21ST CENTURY!
15 people found this review helpful
Did you find this helpful?
AV White
February 25, 2024
Has fingerprint option shown on app and it is assumed that's for biometric but that feature does not work when trying to open app nor is anything that's shows fingerprint or biometric in the settings.
Did you find this helpful?
Cora Lutz
February 13, 2024
The app hasn't worked for months. I have to get online an go to their webpage to pay or see anything.
Did you find this helpful?

What's new

- Bug fixes and minor enhancements

App support