HMH Well

This app used to be good. Now I can't pay my co pay or see past billing. It shows I paid for 1 recent visit and then jumps to over a year ago. I have uninstalled and reinstalled with no change. It also takes me to the website instead of opening in the app, which it never did before. I tried to send an email to the email on the Google Play page for the app and it ended up bouncing back. I have also tried going straight to the website with the same results.

Slow, unreliable, hard to navigate, trash of an app. To make matters worse it logged me out and will not allow me to log back in without a code that's been sent to my email. Been waiting DAYS for the code. Have submitted multiple requests for codes and they don't arrive. This wouldn't be such a big problem if the app wasn't handling medical records, and highly confidential data.

I downloaded the app and registered, and everything seemed fine, but once I closed the app, I was never able to access it again. It currently accepts my username and password, sends me a code to enter, but then once I do that, it says it was unable to communicate with the server and to try again later. It's been doing this for 12 hrs straight so far. Ridiculous.