Elisa H Barney
The app is ok, but Eurowings is a theif. When I booked my ticket I specifically did not choose checked luggage. I verified it was set to 0. The price shown was without it. Then my card was charged for it and they wouldn't remove it, or change the cost to pay for my carry-on bag. I needed the app to add the carry-on bag, and had to pay MORE to add it, and I have a checked bag allowance I won't use. The flight ticket wasn't that cheap either.
3 people found this review helpful
Duarte Oliveira
I can't do the check in to my flight on the app, what a garbage of an app... it constantly asks me to provide my contact details on the check in menu, but then it does not give you any field to fill those infos in!! really annoying, then you can't proceed. If you ask for info, let the customers fill it in, provide a space to fill it in! really annoying and miles behind from Ryainair or EasyJet experience on the app
1 person found this review helpful
Ben Mills
Good app overall. Needed German to check in, though - which I speak, fortunately. There was also a bug, when I tried to add checked baggage, at the payment stage, so I had to switch to computer to do this. Hence not 5 stars.