4.2
17.4K reviews
1M+
Downloads
Content rating
Everyone
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About this app

SmartHQ lets you manage and control a variety of smart appliances from GE Appliances, GE Profile, Café, Monogram, Fisher & Paykel, and Haier to give you total control of your headquarters, your home.

Replaces Café Appliances app, Monogram app, and GE Laundry app.

KEY FEATURES
• REMOTE CONTROL – remotely monitor and control your SmartHQ-enabled appliances so you can do things like turn your oven on when you are heading home
• VOICE INTEGRATION – Select SmartHQ-enabled Appliances that work with both Amazon Alexa and Google Assistant -- now you can easily multi-task!
• NOTIFICATIONS – Receive helpful alerts from your smart appliance that tell you when your oven is done pre-heating or if you left the refrigerator door open and many others
• SERVICE ALERTS – Get notified if your appliance needs attention
• SOFTWARE UPDATES - Keep your smart appliance up-to-date and access new features for your smart appliance as soon as they become available

COMPATIBILITY REQUIREMENTS:
Requires a compatible SmartHQ enabled Refrigerator, Dishwasher, Wall Oven/Range, Washer, Dryer, or with a U+ Connect module. U+ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType
Updated on
Apr 1, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
17K reviews
Priya D
April 20, 2024
Works inconsistently. Try to add a new appliance & it hangs up at different stages. Times out early or implies you entered a network password incorrectly/tried to connect to the wrong network. App sometimes overrides user input & continues whatever failing path it's on unless you force stop. Additionally, offers to update in the middle of a wash cycle which would stop the machine—it should be smart enough to wait.
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Tiffany B
April 19, 2024
I was excited at the thought of knowing what was going on with my washer and dryer through this app.....until I started getting random notifications about a load that is almost finished when nobody is home and nobody is using the washing machine. I got another random notification that I was low on detergent. I go in the app and it tells me the level is good. It could be a great app if the bugs are worked out.
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Shelece Falslev
March 8, 2024
Used the Scan to Cook feature for my Profile range. Since then I can't use the remote access at all. I've deleted the application and reinstalled. I've also deleted the appliance and reconnected to the app. Still says "Recipe cannot be edited remotely" for everything except turning the oven light on and off. I can't do anything! So frustrating. I wanted to use the "Baked Goods" feature to bake cookies, but I can't because you can only get to it through the app. Argh!
6 people found this review helpful
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GE Appliances
March 13, 2024
Thank you for your review. We recommend contacting out support team to get these features back up and running on our app. They can be reached via email at appsupport@geappliances.com or call our Connected Home Support Line at 1-800-220-6899. - Adrian@SmartHQ

What's new

New Features:
• Flavorly AI 2.0: Picture to Recipe
• Hot Water Usage for top-load washers
• In-App Software Updates
• FnP Laundry Center Commissioning

Enhancements:
• Nickname rules enhancement for Gateway