Cync (the new name of C by GE)
4.4star
58.2K reviews
1M+
Downloads
Everyone
info
About this app
Control Cync and C by GE products with one game-changing app, powered by Savant—featuring a user-friendly home screen and navigation and a more personalized experience. It’s time to Experience Life in Cync.
What’s new?
The all-new Cync App, powered by Savant, was thoughtfully designed to give you the best smart home experience possible. The innovative features include:
Enhanced personalization:
• Add photos of your devices and rooms for easy identification and a more personal experience.
• Enjoy the dynamic home screen that changes to put your most used products at your fingertips
Dark theme option
• It’s back. Change the app interface to dark for easier viewing—especially late at night.
Our patented TrueImage technology
• Take a picture of your lights and experiment with colors and brightness from your smart phone—from a different room or away from home.
Advanced color control
• Add RGB values to match your light color with your paint or décor.
• Use the double color wheel to pinpoint the perfect color for your space.
Group devices within Rooms
• Add products to a group within a room to give you more control of your devices without creating new rooms in the app. Example: In your “Kitchen” room, separate “Island Fixtures” from “Ceiling Fan” for individual or paired control.
Improved stability and speed
• Connect to your products faster than ever before and get a much more reliable connection compared to the C by GE app.
What can you do with the new Cync App?
• Set a light schedule so you never come home to a dark house
• Change the colors or your space without painting
• Create multiple profiles and share control with more than one person at a time
• Set the perfect sleeping scene with one touch by pairing smart bulbs, smart plugs, and more.
• Add our Indoor Smart Camera to your entryway to make sure your kids got home from school safely.
• Keep your current C by GE products and connect them seamlessly with Cync products.
• With our Outdoor Smart Plug, you can turn on your outdoor holiday display with one touch from the comfort of your home.
Voice compatibility
Connect easily to Amazon Alexa or Hey Google for convenient voice control—with no hub needed.
New Cync products:
Want to build onto your smart home? Add these new products to your home and control everything through our new app.
Outdoor Smart Plug
• Extend smart control to your great outdoors. Want to activate the perfect patio with one touch? Add this all-weather product to your outdoor string lights and water features.
Indoor Smart Camera
• Keep an eye on your home from anywhere. With HD video and 2-way audio, you can keep an eye on your kids from a different room or watch your pets from work.
For more information about the new Cync App or other products, visit GELighting.com/cync
GE is a trademark of General Electric Co. Used under trademark license.
What’s new?
The all-new Cync App, powered by Savant, was thoughtfully designed to give you the best smart home experience possible. The innovative features include:
Enhanced personalization:
• Add photos of your devices and rooms for easy identification and a more personal experience.
• Enjoy the dynamic home screen that changes to put your most used products at your fingertips
Dark theme option
• It’s back. Change the app interface to dark for easier viewing—especially late at night.
Our patented TrueImage technology
• Take a picture of your lights and experiment with colors and brightness from your smart phone—from a different room or away from home.
Advanced color control
• Add RGB values to match your light color with your paint or décor.
• Use the double color wheel to pinpoint the perfect color for your space.
Group devices within Rooms
• Add products to a group within a room to give you more control of your devices without creating new rooms in the app. Example: In your “Kitchen” room, separate “Island Fixtures” from “Ceiling Fan” for individual or paired control.
Improved stability and speed
• Connect to your products faster than ever before and get a much more reliable connection compared to the C by GE app.
What can you do with the new Cync App?
• Set a light schedule so you never come home to a dark house
• Change the colors or your space without painting
• Create multiple profiles and share control with more than one person at a time
• Set the perfect sleeping scene with one touch by pairing smart bulbs, smart plugs, and more.
• Add our Indoor Smart Camera to your entryway to make sure your kids got home from school safely.
• Keep your current C by GE products and connect them seamlessly with Cync products.
• With our Outdoor Smart Plug, you can turn on your outdoor holiday display with one touch from the comfort of your home.
Voice compatibility
Connect easily to Amazon Alexa or Hey Google for convenient voice control—with no hub needed.
New Cync products:
Want to build onto your smart home? Add these new products to your home and control everything through our new app.
Outdoor Smart Plug
• Extend smart control to your great outdoors. Want to activate the perfect patio with one touch? Add this all-weather product to your outdoor string lights and water features.
Indoor Smart Camera
• Keep an eye on your home from anywhere. With HD video and 2-way audio, you can keep an eye on your kids from a different room or watch your pets from work.
For more information about the new Cync App or other products, visit GELighting.com/cync
GE is a trademark of General Electric Co. Used under trademark license.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 4 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.4
55.8K reviews
Joe Carroll
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March 21, 2024
I finally got it working after some difficulty, but the app is just so-so (tip: do not put a load on your smart plug until it is configured in the app, or the app will inexplicably never find your Wi-Fi). It looks pretty, but it's too simplified and requires excessive key presses & swipes to get to essential features. It also has zero widgets. In fact, I think I'm going to take away another star for that one, because EVERY IoT app should have a wide variety of widgets. Missing other features too
6 people found this review helpful
GE Lighting - A Savant Company
March 20, 2024
Hello Joe, we apologize that your Cync experience did not meet your expectations. We would appreciate the opportunity to learn more about the issues you encountered. Please don't hesitate to reach out to us directly at 1-844-302-2943. Your feedback is important to us. Thank you for trying Cync. -Cync Support
Austin Brady
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April 15, 2024
Think it's inconvenient to have to walk all the way over to the light switch? Install these switches and prepare yourself for a new type of inconvenience! Once per month each of your devices will decide to lose connection with your wifi. The only fix is to delete them one by one and reinstall on the app. All of the time you save not having to manually control your lights will be made up for by hours and hours of fun-filled configuration.
1 person found this review helpful
GE Lighting - A Savant Company
April 15, 2024
Austin, we appreciate you reaching out to share your experience. We certainly apologize for the aggravation this situation with your switches may have caused. Please consider contacting us at 1-844-302-2943 to speak with a technician. A member of our team would appreciate the opportunity to assist you with stabilizing your devices. -Cync Support
Jason Mardeusz
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March 25, 2024
Lighting is fine, video on the other hand kinda sucks. If it loads it takes ways too long, same for clip. Furthermore, when clicking a "motion detected" event it loads the full screen live mode, so you've got to exit that before seeing the clip thumbnails. Then once clicking the event clip it takes forever for that to load from a SD card, if at all.
1 person found this review helpful
GE Lighting - A Savant Company
March 25, 2024
Hello Jason, we apologize that the video feed is taking longer than normal to load. Your feedback is greatly appreciated and will be relayed to the development team. You may consider reaching out to the Cync Support Team to see if we can improve the load time speed. Please call us at 1-844-302-2943. We are always here to help! -Cync Support.
What's new
Minor bug fixes
