Extra Space Storage

4.6
2.26K reviews
100K+
Downloads
Content rating
Everyone
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About this app

The Extra Space Storage app serves all Extra Space Storage, Life Storage, and Storage Express customers. You’ll have quick and easy access to facility information including the facility address, operating hours, and contact information. The best part is you’ll never have to worry about forgetting your gate code again because we’ve put it on the home page of the app for easy and convenient access!



You can now also access My Account through the Extra Space app. With My Account, you can manage payments by making single payments when your bill is due or setting up Easy Pay, and you’ll have the ability to update your account information.



At participating facilities, the app also makes accessing your storage unit and storage facility as easy as the push of a button. Download the app today to experience Digital Access at Extra Space Storage. Not sure your facility offers Digital Access? Feel free to check on the website or call your store manager.



With the Extra Space Storage app, you can now enjoy the following benefits all from the convenience and ease of your phone:





Easy access to My Account where you can manage payments and update account information
Bluetooth technology that allows you to open your gate without ever touching a keypad again (participating facilities)




Never forget your gate code again
Real-time tracking of access activity for your unit (participating facilities)
Easily share access to your storage unit with family, friends, or movers without giving out your access code or keys (participating facilities)
Easy access to help
Leave feedback via the app – we love hearing from our customers!
Updated on
Feb 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
Personal info and App info and performance
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
2.21K reviews
Angela Caton
April 8, 2024
Does not work. I've yet to be able to get the app to open the front gate, the doors into the space or my unit. If my husband isn't there with his iPhone, we cannot access our stuff. And sometimes even THAT doesn't work. It sits there and says it's not in range even if the phone is right up against the sensor. We've Uninstalled/reinstalled the apps, changed the settings from 5 to 20 feet, restarted the phones. Location service and Bluetooth are on, yes the apps have all the permissions they want.
3 people found this review helpful
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Extra Space
April 1, 2024
Thanks for reaching out Angela, could you please be a little more specific about what is not working? Please contact us at 1-888-675-0187.
Paul David
February 19, 2024
It's great being able to open the gate from the app. Its impressive how quick it is. However, every time I show up in the driveway, sometimes with a car rolling up behind me , the app needs to update. Don't forget to log in. Enable bio-metric? Take a minute to rate this app. Another update. Enable bio-metric? Open google play to finish update. Log in again. To then gain "instant" access. How come it has to update so often? Figure your technology out before you remove the keypads.
40 people found this review helpful
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Extra Space
December 1, 2023
We apologize for your bad experience. Could you please update the application. The older version has some issues that we have fixed. If you still face any issues, please contact us at 1-888-675-0187.
Denise Keegan Frawley
March 8, 2024
3/4/24 - It's not a true app, takes you to a browser page to log in, and after you log in, it remains on the browser page. 3/8/24 - After receiving a response back from extra space, that issue was fixed, I downloaded the app again, and it seems to allow you to make a payment in the app, but the moment you click on the "my account" icon on the bottom, it takes you back to a web browser page.
13 people found this review helpful
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Extra Space
March 5, 2024
Hey Denise, we have made some adjustments to our application that keeps you in the app. We will always strive to improve it further for convenience sake.

What's new

bug fixes