eufy Clean(EufyHome)
4.2star
19.4K reviews
1M+
Downloads
Everyone
info
About this app
eufy Clean - Live Well. Live Smart. Control your Eufy smart home devices from anywhere.
You can also share Eufy smart home devices with family members, so everyone can set their own personal preferences for each device.
How to use eufy Clean:
- Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account)
- Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member.
- Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the Eufy smart home experience.
Contact Us:
• Email: support@eufylife.com
• Website: eufylife.com
• Facebook: @EufyOfficial
You can also share Eufy smart home devices with family members, so everyone can set their own personal preferences for each device.
How to use eufy Clean:
- Registering your account: After downloading the app, create and register an account with your Email address. (Or directly log in with your EufyLife account)
- Adding devices: Open the eufy Clean app and follow the intuitive setup procedure to pair new devices with your smartphone. If a device has already been setup by another family member, you can request control access to operate that device from that family member.
- Using devices: After successfully pairing the new device, it will show up in the device list. Simply tap the icon you wish to use and start enjoying the Eufy smart home experience.
Contact Us:
• Email: support@eufylife.com
• Website: eufylife.com
• Facebook: @EufyOfficial
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 2 others
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
4.2
19K reviews
Kimber Wu
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March 28, 2024
New update, now device offline, can't fix it. It was working perfectly until the update! I don't want to lose all my maps and history. A year ago, I had the same issue as now. Right after an update, connection fails (and there's nothing wrong with my network). It regularly disconnects anyway, which is already annoying, and I have to reset almost once a month--but in these cases resetting it doesn't fix the error.
6 people found this review helpful
Anker
February 27, 2023
Hi, we apologize for any issue you might be having! Could you share the details at support@eufylife.com? And any relevant screenshots would be immensely valuable. Thank you.
Justin Marble
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March 30, 2024
Works well enough but a bit behind of the competition. I would like the ability to customize cleaning settings PER ROOM and save them for use each time a cleaning run is performed. At the moment it seems customs cleaning settings apply to the entire map. Besides this, some more unique options/settings would be nice, and some additions to the lab as well. This app does otherwise work well.
Anker
April 1, 2024
Dear Customer,
Thanks for your feedback. We have researched and then made this update design, and we are continually improving Eufy, your feedbacks are valuable and will be considered highly. Also we appreciate you update your review, thanks!
Contact us with these ways:
1. Chat with us in eufy Clean app
2. Email: support@eufy.com
Eufy Team
Michael Robinson
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April 9, 2024
App worked great until the latest update now whenever I set up a single room cleaning and pick my cleaning settings even after I save it doesn't use my settings. And it doesn't seem like you can modify settings if a cleaning has already started. Pretty annoying and seems like a step backwards. But overall system still works great just hope they'll fix the modify settings option and make it work again.
1 person found this review helpful
Anker
April 10, 2024
Dear Customer,
Sorry for any inconvenience. To fix the issue, could you please provide more information(such as your email account) so we can better help fix your issue? We are continually improving Eufy. Your feedback is valuable. Also, we appreciate you updating your review. Thanks！
You can contact us at:support@eufy.com
Eufy Team
What's new
We have updated the EufyHome app to give you a better experience.
Key Updates:
- Fixed bugs and enhanced user experience.
What features would you like to see? Tell us at: support@eufylife.com
Key Updates:
- Fixed bugs and enhanced user experience.
What features would you like to see? Tell us at: support@eufylife.com
