J. Jones
Just moved here and created an account w/ EPB online then downloaded the app. It works fine for me, I'm able to log in, see my current usage, etc... but there's no way to pay my bill online with it. I guess I'm used to my old electric cooperative in another state that had an app that did everything this one does, but I had the ability to pay my bill too so that's why I knocked off two stars on this one. Isn't the purpose of an app to make things simpler and not having to log in online?
19 people found this review helpful
A Google user
I will re-do this review when the issue is resolved, but right now when I'm trying to log in, I just keep getting the message, "EPB is currently experiencing server problems. Please try again later." I just moved in and don't have internet yet, so with my prepay for electric, I definitely want the ability to see where my use is via the app. Thanks!
8 people found this review helpful
Adrianna Bowser
- Flag inappropriate
- Show review history
The app used to work fine for me and tracked my usage and was very transparent about my power usage. Now for the last 2+ months in says it's currently unavailable and I can't tell how much my bill will be until I get my online statement. Makes it hard to plan my monthly bills now!
7 people found this review helpful