Timothy Page
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Update: the accuracy is horrid. The local big expert monitors like Air now, AccuWeather, etc are saying the AQi is about 30, all consistent. This unit is way off when I take it outside at 76. Accuracy is very poor. Not worth even a third of the price. Unable to register. There seems to be problems with my username. I have no idea what is wrong with it. The rejection message is incomplete. The response from Elitech is gobbledygook. Elitech is not serious.
1 person found this review helpful
Elitech Technology, Inc.
July 12, 2023
The user name must be 6-50 characters, you can enter letters, numbers, underscores, but cannot start with numbers or underscores
Bonnie
I just bought a particle readers and am trying to register my account but it's broken. Given that the update notes say "now fixed issues with new login registration" but it's not fixed, this is probably not the company for me. If you can't figure out how to make a login and registration on an app work, I have no confidence in your product. Fix it now before I return this device! I didn't spend $200 for a device and online service that won't work. I haven't even tested the product yet, sheesh!!
6 people found this review helpful
Elitech Technology, Inc.
April 13, 2021
I'm very sorry for the trouble. Would you please leave your registered email address for us to help you solve this problem?
Neil Hallinan
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The app no longer works as it fails to open every time. Absolutely hopeless. I suspect it may be down to the new version of the app not working on Android version 8, which is most unhelpful. Some people choose to not change their phone every year, which is far more sustainable. I don't consider a 5 year old phone as an old device.
Elitech Technology, Inc.
November 13, 2023
We are very sorry for the inconvenience caused to you. Engineers are already working on it urgently. Please update the App to version 7.2.4 later.