Ease Applications Messaging

4.5
1.7K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Ease allows patients to invite family members and loved ones to receive text, photo and video updates on their status throughout the hospital experience in a safe and secure app. A HIPAA compliant communication app, Ease is designed to improve patient satisfaction and increase transparency with updates used to educate and inform families on the patient’s status. Family members and loved ones will be able to view all Ease updates for 60 seconds of screen time before it disappears, and all content is never stored on a device. Improving patient satisfaction, communication and reducing anxiety has never been easier. Ease is freedom from the waiting room.

The Ease App uses 5G, 4G, LTE or WiFi connections (when available). Within the app, patients are able to add the family and friends they want to keep informed and relaxed throughout their medical procedure or hospital stay.

Encrypted texts, photos and videos are sent at the direction of the patient’s medical team. In order to receive Ease updates, your medical provider must be signed up for the Ease program.

Key Features of Ease

- Complimentary to patient, family and friends

- Real-time Updates - never lose sight of your loved one

- Customizable Messages - open communication reduces anxiety

- Communications disappear after 60 seconds - nothing stored on mobile devices

- Patients select preference of update content - receive just texts, texts and photos or texts, photos and videos

- 256-bit encryption - we take security seriously

- HIPAA compliant - protecting patient privacy


We want to hear from you.
To find out availability in your area please email us at support@easeapplications.com or visit easeapplications.com

Ease works on virtually all carriers and networks but some carrier limitations may apply. Available for tablet devices as well.
Updated on
Feb 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Messages
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
1.68K reviews
A Google user
December 29, 2019
Pretty much useless. The messages sent had no real information. I'm sure the staff wouldn't use the app to announce complications. Twice I received notifications, but was unable to see any messages. This was the worst bug. Adding family members was cumbersome. No way to interact with anyone. No obvious way to back out of the app. All in all it looks like an immature product.
54 people found this review helpful
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EASE Applications™
January 3, 2020
Hello Rod, we apologize you didn’t have a great experience with EASE. We would like to better understand your case and see if it was an issue with the application or due to no information being sent from the clinical provider. Would you be available to contact us so we can investigate this further? We can be reached at support@easeapplications.com
Haili
February 2, 2024
I love being able to get pictures and videos of my baby in NICU, but the app only works if you have people at the hospital taking time to send updates. Had an issue where we had to delete the app and re-download it to be able to receive updates after my baby had been transferred to a different hospital. Needs to be a way to re-register the same patient.
2 people found this review helpful
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Mr.NiceGuy
September 9, 2022
Got this app installed and tested by the provider using my phone number. Days later during the event, I started up this app, kept it active and made sure my data stream was initiated. The messages were sent by the provider and therefore the details were what the provider gave. The timeline of events seemed unusual, but all in all this app worked as designed, and only as good as the provider. Provider called me and told me when to pick up the patient, which had nothing to do with this app.
2 people found this review helpful
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EASE Applications™
September 23, 2022
Thank you for taking the time to leave us a review and share your experience!