MyDCCU Mobile

No longer updates balance after making a payment. Instead, it shows the payment pending, but the original balance is the same as before. This has led to multiple cases recently where my account dropped anywhere from $40-400 lower than expected because the system no longer subtracts pending payments, leading me to believe that I have more than I actually do. I've been using this app for about 5 years now; this was never an issue until recently. This could cause a lot of damage if unchecked.

The app will near-constantly make me confirm my identity with a text code (basically every time I switch from being connected to wifi to using the cell network and vice versa) even though I'm literally *using a fingerprint to log-in*. Like I literally went with biometric login because it's the most secure and can't be replicated, and am still being constantly asked to verify identity. It's preposterous.

Since the update a month ago, I have been unable to copy and paste my password into the login information window. I had no problems with this app before the update regarding pasting my password. I now have to write out my long complicated password on a piece of paper, and then patiently type it into the password field. It will then let me access my account. I have reinstalled a couple of times and talked with customer service all with no success. I used this app quite a bit, but not at all now.