CRM by DealerSocket

2.2
210 reviews
10K+
Downloads
Content rating
Everyone
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About this app

The power and ease of DealerSocket’s Mobile CRM provides the best of socket right in your pocket. Search and add customers, scan a driver's license or VIN, find inventory, send a follow-up text or video, and complete daily tasks from anywhere — and up to 50% faster than on desktop.
Updated on
Mar 21, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.2
201 reviews
fabian rodriguez
November 9, 2023
Crashes more than it works. It goes from me being able to send videos through text/email to it telling me I don't have permission to attach a video to its sockettalk feature while I'm working on customers. Force stopping, logging out, and in doesn't help. Scanner is even worse, let alone adding a new lead without mixing it up with others.
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Joshua Sherrard
February 13, 2024
So the app for the android phone is no longer able to put the customer in the sales person primary category. You have to go to the desk top to get the job done.
4 people found this review helpful
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DealerSocket, Inc.
March 9, 2021
Thanks for the heads up, Josh. We have released some bug fixes for the driver’s license scanner in our latest release. Updating your app to the newest version may solve your issue. If not, please reach out to your dealership's DealerSocket Customer Success Manager so we can work to fix any remaining issues.
Randy May
July 8, 2022
Android user.. still bad. The notifications settings do not allow them to be put in the highest priority of notification. Copy and paste functionality is spotty or non-existent. Very difficult to access the customer lead when you get a notification in the app from the notification. You have to see the notification, copy paste or write down the pertinent information and then back out and go into the application to search for the customer before you can begin to read the notes or work the lead.
4 people found this review helpful
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What's new

Resolved an issue on the Reporting screen to fix the counts for the Next 72 hours section
Resolved an issue where calls made from the app were not being registered
Resolved an issue to allow events to be re-assigned on the sales opportunity page
Resolved an issue where the Task due dates were not showing up on Samsung Galaxy S23 devices
Resolved an issue with the click to call retry functionality

App support