Optum Financial

4.4
7.83K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Managing and paying for eligible health care expenses on the go has never been easier with the Optum Financial mobile app. Designed with unique features like receipt capture and e-sign dependent care certification, you can easily manage account details, access transaction history and view balances - giving you maximum control over you accounts and healthcare finances.

Mobile features include:
• Access to view and manage all Optum Financial benefit accounts
• View account balances and transaction history
• Pay providers or reimburse yourself for qualified out-of-pocket expenses
• View and manage claims
• Receive smart in-app alerts for claims requiring attention
• Capture and upload claims documentation through photo capture technology
• Quick access to previously submitted documentation
• Connect with a live customer care representative via mobile chat 24/7
• Manage account preferences and add account users
• Access eligible expenses listing

Access Instructions
You will need to have an Optum Financial or ConnectYourCare health account to use this app. If you are an Optum Financial or ConnectYourCare customer and need to update your account credentials, please visit www.optumfinancial.com.

ABOUT OPTUM FINANCIAL:
Optum Financial is advancing the way account holders save and pay for care, connecting the worlds of health and finance in ways that no one else can. Optum Financial is the #1 ranked health accounts administrator with over $17.7B in customer assets under management. By developing proprietary technology and applying advanced analytics in new ways, Optum Financial helps reduce costs while helping people make better health decisions– creating a better health care experience for our customers.
Updated on
Mar 11, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 4 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.4
7.72K reviews
Adam
February 18, 2024
The app is fairly user friendly. However, the screen that allows you to scroll through different account balances needs updating. You have to hit the little circles exactly on an Android to make it cycle to the right. Used to, you could simply swipe right. Otherwise, pretty quick and easy to use for medical/flex purposes. !
1 person found this review helpful
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Jo Ardar
January 2, 2024
Updated for 2024: New year, same terrible app, same awful company. Tried to upload a document and of course it failed. Other than telling you how much money you have available the app is completely useless. If you try to upload receipts the images disappear. The company as a whole is pretty useless. Over half the time I have to fax receipts to outline all the criteria that they deem acceptable for payment. A terrible company across the board and I wish our company would stop using them.
20 people found this review helpful
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Josh Mans
December 31, 2023
Its a bit clunky to use and the button to attach documentation to a claim/reimbursement request does not work - the button does absolutely nothing. Then the app asked for feedback, I typed some in and then it wanted to send via email. Fine, whatever. Except then it bounced back that I'm not authorized to send mail to them. What a joke.
11 people found this review helpful
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What's new

We're frequently updating the app in order to give you the best experience. Turn on auto-updates to ensure you always have the latest version.
This update includes improvements to the claims flow and bug fixes.