NJ E-ZPass

Ridiculously difficult. The app actually prevents you from pasting the password into the field, which is a brilliant idea if you want people to have simple, easy to crack passwords. If they get something as basic as this wrong, i don't see why I'd ever want to use the app. I'll actually look into switching my ezpass account to another toll authority.

It is not useful unless using it as a web portal. The app fails to access your account. "Unable to verify your data" is the cute failure pop-up. The only useful thing the app does well is provide links to the website. It would make more sense to just offer one service and succeed. Just do that, and you'll get better reviews. For reference, I entered login and password using Google Chrome and MS Edge without issue. That proves yet again. It's always the end user at fault.

Slow response loading and does not allow biometrics. On the plus side, it shows the same contents as the website. Trying to enable biometrics since day one and still saying the site is offline. Connectivity sucks unless you ise WiFi or are in an area that has excellent signal. The developer incorrectly references a nonexistent version 1.1 but the fact remains that the app is slow and sluggish.