Citizens Bank Mobile Banking

4.8
99.3K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

Get ready to manage your money – anytime, anywhere – from the convenience of your mobile device.

Manage Accounts

- See up-to-date balances and account activity
- Freeze and unfreeze debit cards

Deposit Checks

- Snap photos of your checks for easy deposit
- Get same-business day credit on deposits made by 10 pm ET

Transfer Money

- Make transfers between Citizens accounts and to non-Citizens accounts
- Send money securely with Zelle®

Pay Bills

- Manage all your bills in one place
- See payment history
- Add and pay any company

Plus, your finances are protected with the Citizens Bank Online Guarantee.®

DISCLOSURES:

Zelle and the Zelle related marks are wholly owned by Early Warning Services, LLC and are used herein under license.

©2023 Citizens Financial Group, Inc. All rights reserved.
Citizens Bank is a brand name of Citizens Bank, N.A. Member FDIC
Updated on
Mar 19, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
96.2K reviews
Kat Fysh
March 21, 2024
Used to be great, but recently updated and now only works maybe every sixth time I open it. it either loads forever, requests a setting i cannot figure out how to change, or works the same way it used to but significantly slower. it would appear that all that has changed for me personally is the aesthetic of the app, so i'm not super jazzed. eta: now every third time i open it, login is unavailable.
97 people found this review helpful
Did you find this helpful?
Renal Plymouthe
March 16, 2024
for a person who only had this app for banking, I'd say for what it provides, it's pretty good. anything you need to configure for yourself from moving cash to managing your finances, this is the place you should be getting your app. only complaint I got which has nothing to do with the app and more to do with Citizens is the lack of password options when making an account with a "strong" password. for example, lack of decimals.
14 people found this review helpful
Did you find this helpful?
Talia Goren
February 14, 2024
I usually love this app. I REALLY needed to deposit a check ASAP. Anytime I try to go to the deposit tab, I get a message that says "deposit not processed" (I haven't deposited or attempted to deposit anything yet) and "something is wrong, if the issue persists, come back in a bit." I tried that. I even uninstalled the app completely. Didn't help.
72 people found this review helpful
Did you find this helpful?

What's new

Thanks for using Citizens Mobile Banking! This latest version includes:

• Ability to add your Citizens Debit Card to Google Pay.
• Additional bug fixes and enhancements to improve overall client experience.