Rebecca Carlson
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**Update** I've been using the app for several months to access the common areas and the door lock was just recently installed. It only works if you're by the sensor. I've only had Rocket open automatically maybe a handful of times. It's far more convenient to use my key fob remote. The door lock is worse. It only connects if I'm standing at the door so I use the keypad however the keypad use isn't logged in the app so I have no real idea of entry or exit to my home.
35 people found this review helpful
Chirp Systems, Inc
October 19, 2020
Hi Rebecca, thank you for sharing your recent experience and we apologize for the inconvenience. We have resolved this issue yesterday and the fix is available in GooglePlay Store now! Again, we apologize for the inconvenience. We hope you check out the new version of our app and feel free to leave us feedback at support@chirpsystems.com.
Nick C
Takes upwards of 20 seconds to find lock by proximity. Cannot use spaceship mode on home door (not registered as a favorite, no permission to add to favorites). Cannot add multiple pins for the door. Locking the door is moderately responsive, but still takes 3+ seconds for the door to realize you're trying to lock it. Occasionally locks door while it's open for indiscernible reasons. It's about two years too early for market. At this point it's worse in every way from having a key.
18 people found this review helpful
Danny
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It's a really dumb idea to replace key fobs with this system. I've been living with it for a while, including several weeks with the "faster" NFC system enabled. It's still slow, and the app sometimes crashes. Then I'm left with no way to get into the building or into the parking garage. Also, sometimes I want to go for a run and a key fob is way more convenient than lugging around a phone. If anything, this system should be another option along side, but in no circumstances a complete replacement for, key fobs. This is especially true now that the app crashes immediately after opening since the last version update (Pixel 5, up to date Android 12). Until they get it fixed, I'll have to rely on others to get into the building and down to the parking garage. Key fob - I miss you!
52 people found this review helpful