Castlight Mobile

4.7
5.46K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Do you have access to Castlight through your employee benefits plan? If so, you and your dependents can download Castlight Mobile: a personal healthcare dashboard that helps you find affordable and high quality care, anytime, anywhere.

Key features:
Find care - Search for a doctor near you. Results are always in-network and include personalized cost estimates and quality data so you can make choices that are right for you.
Past care - Track your health care spending and claims with at-a-glance information about what you’ve spent and why.
Plan status - Track how much of your deductible you’ve met, see your HSA balance, and review basic information about your health coverage all in one place.
eCard - A medical insurance card is part of the app so you’ll never be without your insurance card again.

Please note:
The Castlight Mobile app is available exclusively to individuals and their dependents who have access to Castlight’s services through their employee benefits program. If you’re not sure if Castlight is part of your employee benefits, contact your employer’s HR or Benefits leader.

About Castlight:
Castlight Health is a trusted third party that connects directly to your insurance plan and does not share your personal information with your employer. Your health information is always confidential and secure.
Updated on
Mar 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Financial info
This app may collect these data types
Personal info, Financial info and 6 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.7
5.39K reviews
Sheila Myers
January 21, 2024
Update-01/2024 Checked app as our hsa is tied to it. Same sync issues remain. 08/2023—Always on latest version. Reinstall doesn't help. Apps don't sync consistently. Been waiting on the "technical team" to fix an issue 7/18 (It's 8/16 now). Then find another app syncing but not crediting points. For points adjusted they require screenshots but also require you to wait more than a day. If you wait it can be impossible to get a pic with the correct date/time showing. I'm giving up on this app. :(
19 people found this review helpful
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Castlight Health
August 10, 2023
Thank you for your kind feedback. We are aware of this problem and are currently working on solving it. Please update your app to the latest version when you see an option.
Bryon C
January 5, 2024
My tracker will say 9,10, even 12k steps and Cast will only show about 8k at most. Sent email, never heard back. Contacted chat, they want personal info, to help assess why there tracker doesn't work right. With constant updates this shouldn't be a problem. Give me the best user experience? Don't do constant updates for the sake of updates. If it works then stop changing it.
5 people found this review helpful
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Castlight Health
January 31, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at support@castlighthealth.com. Thank you.
A Google user
March 1, 2020
Aside from technical problems, the app seems to work really well, but a very high percentage of the time (well over half, I'd say at least 4 out of 5 times) after entering my credentials, the app gives a "There was a problem connecting to the server" error. I fall back to using the mobile web page, but the mobile web page can't connect to the fitbit app, so I am unable to enter my steps in a timely manner. If I uninstall and reinstall, it will connect - so I know it's not me, it's not my password, it's the app. It may have something to do with adding my phone as a secure device so that I don't have to keep entering security codes that it otherwise texts to your phone, but that would be just as annoying. (Samsung S7 Edge, Android 8.0.0)
36 people found this review helpful
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What's new

Bug fixes and performance improvements.