CareSource Mobile App
3.9star
1.42K reviews
100K+
Downloads
Everyone
info
About this app
This simple, easy to use app lets you manage your CareSource health plan on the go.
• The CareSource app works with all our plans, including HAP CareSource!
• View your digital insurance ID card
• Secure access to your personal My CareSource™ account
• Find a doctor, hospital, clinic, urgent care or pharmacy near you
(Get directions or make a call)
• Check your claims, copays, deductibles and balances (if applicable)
• Make a payment (if applicable)
• Review your plan benefits
• Call CareSource 24™ and speak with a nurse 24/7
• Call and speak with member services
• Explore health rewards opportunities
This app is free.
Get it now.
• The CareSource app works with all our plans, including HAP CareSource!
• View your digital insurance ID card
• Secure access to your personal My CareSource™ account
• Find a doctor, hospital, clinic, urgent care or pharmacy near you
(Get directions or make a call)
• Check your claims, copays, deductibles and balances (if applicable)
• Make a payment (if applicable)
• Review your plan benefits
• Call CareSource 24™ and speak with a nurse 24/7
• Call and speak with member services
• Explore health rewards opportunities
This app is free.
Get it now.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
Ratings and reviews
3.9
1.37K reviews
JC Chrome
- Flag inappropriate
January 22, 2024
Frustrated because EVERY time I try to navigate, it takes me to an Update Preferences page about getting notifications via email or text, rather than paper/mail. Then, even when I update/save changes, it doesn't move forward to the pages I originally requested. It makes the app unusable. Please look into it. 01/22/24
7 people found this review helpful
CareSource Management Group
January 25, 2024
We’re sorry to hear you’re having trouble getting to the pages you need within the app. You can also access your plan information using the member portal at my.caresource.com. Our Member Services team can also help with navigating the app – you can give our team a call using the phone number on the back of your ID card.
Alex Ignatious
- Flag inappropriate
September 23, 2022
App resets to home screen if you navigate away even for a second or two. This makes using the in-app provider search feature downright infuriating because it automatically switches away from the app if you try to call a provider on the list. Additionally, almost no one actually accepts this insurance provider. Nearly every single place that comes up in the search is a flat out "no" when you call them. So you end up having to completely restart the provider search over and over. Garbage.
34 people found this review helpful
CareSource Management Group
September 29, 2022
Thank you so much for your feedback. We are so sorry to her you are having difficulty finding a provider. Our team will be happy to help you find a doctor that fits your needs. You can contact our member services team using the phone number on the back of your ID card. They will be happy to help you find a doctor that fits your needs.
A Google user
- Flag inappropriate
- Show review history
March 10, 2019
This app really sucks. It doesn't work. I've entered the information *EXACTLY* (Yes, exactly. I've triple-checked it.) as requested, but the registration is still rejected. The bot-answered helpline is just as bad. Where's a human?! As someone else states in their review, it doesn't accept the membership number. It says I haven't provided the correct number of digits. I have! I give up trying and will just uninstall the app. (I don't think they had that in mind with the app or helpline.)
50 people found this review helpful
