A Google user
- Flag inappropriate
- Show review history
The Hearphones are AWESOME, walking on a busy street all cars sound like ther are electric, whisper quiet and now I can hear my Audible books when riding noisy buses! On the negative side: the active point on the power button is very hard to find and the app needs some serious work! I would give it 5 stars if it didn't constantly disappear, then present an "Ooops, Something happened and your device was disconnected?" (for not apparent reason) or "headphone not detected' accompanied by a list of "Connection tips" that never help! Instead users are forced to waste time screwing around until a new connection gets established which makes it a hassle to switch "Modes" on the fly!. . When I am shopping and I pull the earbuds from my ears the Hearphone simply shuts down (again, for no apparent reason) and I have to turn it back on when I leave the store and reopen the app. This $500.00 Hearphone DESERVES A MORE STABLE APP!
13 people found this review helpful
Bose Corporation
May 2, 2019
Hi Michael,
Thank you for your review.
Please check the Bose Hear app options. You can set the time-out before the Bose Hearphones shut down when you remove the earbuds. Also, you can always change the DIRECTIVITY and WORLD VOLUME with the controls on the headset. You don't need the app for that.
Richard Potter
I'm about 3 months into using the Bose hearing aids and app. ABSOLUTELY LOVE THE HEARING AIDS! Great value for the price. Kudos to Bose for creating the product and disrupting this broken, disfunctional, duopolistic Industry. As for the app, the Bluetooth connectivity gets better with each update. I have found that turning Bluetooth off and on fixes the connection; much preferable to opening and closing the battery compartment to restart each hearing aid.
12 people found this review helpful
Bose Corporation
November 17, 2021
Thanks for your review! Happy to hear that you’re enjoying your SoundControl Hearing Aids!
Lauren Derby
The app frequently has trouble connecting with the hearing aids which makes it almost impossible to make changes to the settings on the fly to match my needs. I'm very frustrated so far. The only way I've been able to make the app work with my hearing aids is to remove the hearings aids from my war, open the battery door, shut them, and relaunch the app. Very time consuming when I should be able to launch the app and make adjustments easily. It detracts from my dining and my friends and family.
36 people found this review helpful
Bose Corporation
August 26, 2021
Thank you for your feedback. This is something we’re happy to assist with. Please contact support here: worldwide.bose.com/hearcontact