BI SmartLINK

The most disgusting application! Constantly says that there is no connection, although my Internet connection is fine! Notifications arrive too late and quietly, when all deadlines have already been missed. This app is a joke on people! Together with the disgusting “work” of ISAP officers, it makes the life of a refugee unbearable!

I've been having trouble with the check-ins not alerting my phone which causes my probation officer to call and threaten to file a warrant for my arrest because I missed the check-ins, which is incredibly frustrating and distressing. The facial recognition needs to be refined since I didn't have makeup on when I took the first pictures, however when I put on makeup, facial recognition becomes much harder, even in adequate lighting. Please fix this issue and I will gladly give five stars.

App constantly crashes in the background, no response from support. Drains battery from constantly reopening and crashing. It's highly difficult to take a picture and let alone open the app to do a check in. Needs a lot of work