Lillian Tran
Poorly designed app. In the beginning, when the app had trouble shooting, I couldn't order through the app and sign into my TC rewards account. A few weeks ago, when the app got updated, it was working well. Now, when I try to sign in with my Facebook account, there's a message on Facebook saying that it's currently updating the troubleshooting, so Facebook log in is unavailable. So that made me disappointed in their app. TC keep on having updating issues it's not convenient or worth downloading
Josh McCarthy
App is poorly designed. Alot of menu items are absent on the app, including drinks. You can not order a fountain drink or tea on the app. I found out the "curbside" pick up option can not be completed on the app either. Most apps you can order curbside and mark when you arrived and what spot you are parked. No, not TC. You have spend several attempts to call the store to tell them you have arrived.
4 people found this review helpful
Lori Aldridge
They food is good considering its fast food. The issue is they always seem to forget 1 item every single time I order for delivery. I've told them but I have to go to the location and pick up the item myself (defeats the purpose of delivery). Another time our steak fajita family meal was completely charred, and as tough as beef jerky. I complained to the restaurant and was told to bring my receipt to the restaurant for a replacement, which I did a month later but was told I waited too long!!
6 people found this review helpful
TC IT Services
December 17, 2020
We understand this can be frustrating. We are working towards making this better. We would appreciate it if you could send us the details at customercontact@tacocabana.com