Adam Givens
BCBS is not very user-friendly. We need to download multiple apps just to use their services. Why can't everything be consolidated in one app; dental, vision, health, or state location? If you don't sign in to the other apps after a certain period,such as dental, you get locked out and have to call their contact number. Then, you listen to a robot for a while until it states you need multiple documents for verification. Damn if you did, damn if you didn't. Come open enrollment season...........
1 person found this review helpful
Lucille Garcia-Pages
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Logging is not easy. The site states that verification will not be needed for 4 months. That is not true . Signed in last week and was verified. Logged in today and had to go through the verification process again. Update. Got in after 2 failed attempts. The app is so full of bugs. Could get to my claims but could not view the EOB. THIS APP IS WORTHLESS AND A WASTE OF TIME.
54 people found this review helpful
Beth G
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It is difficult to find recent health results. It is not obvious where to look. And changing the date for the search is very difficult. It seems to default to the last time checked which may be some time ago. The date option should be available to change in any area - results, radiology, clinical notes, etc. Even this review - it was not obvious initially how to submit it (Post is up in the top right corner rather than on the main screen).
160 people found this review helpful