Banfield Pet Hospital

4.2
13K reviews
500K+
Downloads
Content rating
Everyone
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About this app

Petcare management in your pocket! Download now and get secure, easy-to-use access to your pet’s veterinary information anytime, anywhere with the Banfield Pet Hospital app.

· Easily make and check appointments.
· Get details about your next appointment.
· Pick the appointment type that’s right for you.
· Get alerts for duplicate appointments.
· Send us even more info about new pet patients.
· Stay on top of your pet’s preventive care needs with our easy-to-use dashboard and timely reminders for appointments, vaccinations, and more.
· View, filter, and download your pet’s records — including medical summary reports, medications, lab tests, visit summaries, and invoices.
· Attend virtual visits directly through the app with push notification reminders.

Have an Optimum Wellness Plan? The app is a great place to ping Pet Chat™ for 24-7 live advice to give you petcare peace of mind.

Don’t have an Optimum Wellness Plan? Visit our website to check out our smart packages of high-quality preventive care services like vaccinations, physical exams, deworming, and more for cats and dogs!
Updated on
Apr 12, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Messages
This app may collect these data types
Personal info, Messages and 4 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.2
12.6K reviews
Kate Redacted
February 20, 2024
edit: 2/2024 I had my account reset and re-registered. things seem to be working much better so far for me (website and app). thank you to the support team! - The app is glitchy and serves almost no purpose except taking up memory on my phone. I still (since march 2022) can't even log in properly bc it keeps telling me to change my password but when I do, "an error occurs" ... I've been told to contact web support, and I'm awaiting a response.
27 people found this review helpful
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Banfield
March 31, 2024
Hi Kate, thank you for your feedback. We're glad to hear that everything has been resolved.
Steven Gabarró
March 23, 2024
App is functionally useless. My pets don't show up on the dashboard, and when I go to the "my pets" to hit the toggle to show them (they're in there) the toggle turns itself off a second after I turn it on. So I can either re-add a brand new pet to book appointments for an existing one and ignore the app and can the clinic. Note that their website is just as bad.
3 people found this review helpful
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Banfield
March 29, 2024
Stephen, we're always looking for ways to make our app better and will share your feedback with our team. If you'd like to share more, please email digitalteam@banfield.com
Robert Mandrell
February 13, 2024
Trying to do anything in this app is impossible. Anything I try and schedule an appointment it crashes. If you want any documents or information off the app then you're better off not trying because its a nightmare to get off if you can even get there without the app dying. Signing in is so buggy I've given up on multiple occasions and just used their slightly less buggy website. Just an absolute trainwreck
14 people found this review helpful
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Banfield
March 31, 2024
Hello Robert, thank you for your feedback. Please reach out to digitalteam@banfield.com for assistance.

What's new

Technical updates and enhancements.