Za amz
The basic idea of the mobile wallet is good, linking your wallet with Master card is amazing. But as a company your prices are very high, prepaid mobile recharge and stores e-cards are more expensive compared to the other competitors. And its unreasonable your fees on the internet shopping which is (2.3%-3.5%)+(more than 1%) and limiting it with 15 transactions! As a result of my experience, I will uninstall this app. And I would like to encourage you to stop being so greedy. Thank you.
22 people found this review helpful
Hello , please contact us on subscriber services 1444 from Zain or 0791444100 from other networks in order to help and follow up
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Wasef Abdulhadi
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Update: Things getting even worse, my wallet needed information update, i was not contacted at all regardless the huge amount of meaningless SMS they send daily and are unable to stop them, but when it comes to something they really need, i was not contacted and suddenly my wallet was suspended. I wonder if this can be more disappointing! ____ The old marketing SMSs issues is still the same, too disturbing daily SMSs.
17 people found this review helpful
Omar
Suddenly I'm unable to receive transfers. Card was also gone from account. Agent tells me I need to update info, but app doesn't let me do so!!! What's the point of the app?! Every damn update breaks something, I had enough with shhittttyy app. You give zero fs about customers, you should be ashamed of yourselves. Now I'm forced to go to a branch personally, because we live in the 17th century, yes that's how backwords Zain Cash is!!!!
50 people found this review helpful