Frank
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Worthless. I don't know what happened. At one time it was usable to troubleshoot and fix connectivity issues with my home internet. But now, when I try to use it, there is only the "updating your internet" , then it just shows a blue screen. It never opens the app. I have uninstalled it, and tried every trick I know. What's the point.
18 people found this review helpful
David Font
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I'm not saying that it's the worst app but it is close to useless. The app displays a notification in the tray, you click on the notification, and it goes to the app's home...and you never know what the notification was about. Even worse, after you sign in it displays "You're online & secure" and you can't go anywhere after that. I've tried the back button, closed the app and restarted my phone. nothing works. Earlier today, I was to be able to change my wifi settings and more. Now? Nothing.
138 people found this review helpful
AT&T Services, Inc.
March 12, 2024
Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.
Young Carter (YCproducedIT)
I find it kind of pointless. I dislike how AT&T loads you down with all kinds of apps anyway. Especially for them to only do the simplest of things, like changing the SSID and Password for your wifi, and absolutely nothing more with no deeper settings.. aside from naming, pausing, or resuming your devices' connections. It honestly should've just been built into the "MyATT" app that has nearly all your ATT needs already. With this having so few features, why not?
13 people found this review helpful