Smart Home Manager

4.5
69.2K reviews
5M+
Downloads
Content rating
Everyone
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About this app

The AT&T Smart Home Manager app will guide you through a simple self-setup process for your new service. It also provides all the tools you need to manage your network in one intuitive, user-friendly interface.

Sign in with your AT&T Internet User ID and password to get started!

• Enjoy clear, technician-free troubleshooting
• Easily view and update your Wi-Fi network name and password
• See what’s connected to your network
• Personalize all your device names
• Create profiles, set parental controls and downtime schedules to manage your family’s screen time at home
• Pause Wi-Fi access for any of your devices
• Test the Internet speed to your Wi-Fi gateway
• Pinpoint weak signal spots throughout your home
• Check your network health, get notified of issues and service outages, restart your Wi-Fi gateway, and more!

AT&T Smart Home Manager is available to AT&T Internet service customers with a compatible AT&T Wi-Fi Gateway. Feature availability based on Wi-Fi gateway model. Limited to home Wi-Fi network.
Updated on
Apr 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App info and performance
This app may collect these data types
App info and performance and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.5
68.5K reviews
Frank
April 15, 2024
Worthless. I don't know what happened. At one time it was usable to troubleshoot and fix connectivity issues with my home internet. But now, when I try to use it, there is only the "updating your internet" , then it just shows a blue screen. It never opens the app. I have uninstalled it, and tried every trick I know. What's the point.
18 people found this review helpful
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David Font
March 2, 2024
I'm not saying that it's the worst app but it is close to useless. The app displays a notification in the tray, you click on the notification, and it goes to the app's home...and you never know what the notification was about. Even worse, after you sign in it displays "You're online & secure" and you can't go anywhere after that. I've tried the back button, closed the app and restarted my phone. nothing works. Earlier today, I was to be able to change my wifi settings and more. Now? Nothing.
138 people found this review helpful
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AT&T Services, Inc.
March 12, 2024
Sorry to hear you are having issues. Can you please send us an email at SHM-Support@att.com with the user id and Billing Account Number (BAN) you are using to login and screenshots of any error messages you are receiving? We would like to look into this for you.
Young Carter (YCproducedIT)
April 10, 2024
I find it kind of pointless. I dislike how AT&T loads you down with all kinds of apps anyway. Especially for them to only do the simplest of things, like changing the SSID and Password for your wifi, and absolutely nothing more with no deeper settings.. aside from naming, pausing, or resuming your devices' connections. It honestly should've just been built into the "MyATT" app that has nearly all your ATT needs already. With this having so few features, why not?
13 people found this review helpful
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What's new

Announcing the latest updates for Smart Home Manager. For this release, we've focused on enhancing your experience, with some new features forthcoming. Here's what's new:-Introducing AT&T Phone service management! Easily view, manage, and troubleshoot your AT&T Phone service 
- This latest release includes general design enhancements and we’ve also squashed some bugs