AT&T Device Help
3.9star
18.9K reviews
50M+
Downloads
Everyone
info
About this app
Diagnose, Learn, and Optimize your smartphone with the Device Help app from AT&T-
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting.
• Master your device with step-by-step guides and expert tips.
• Be alerted to needed updates that can improve device performance.
AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through steps physically on your device to help resolve common issues.
• Instantly pinpoint issues with your mobile device for quick and efficient troubleshooting.
• Master your device with step-by-step guides and expert tips.
• Be alerted to needed updates that can improve device performance.
AT&T Device Help uses the Google Accessibility API as an optional component to the Guide Me function, and when enabled helps guide you through steps physically on your device to help resolve common issues.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Messages and 3 others
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
3.9
18.6K reviews
Cecyl Stubbs
- Flag inappropriate
- Show review history
April 18, 2024
Since the last One UI update, my battery drains faster and gets very warm when charging. The app didn't address any of those issues. I know it is mostly an issue having to do with the update, but it is taking a toll on my battery and the diagnostic tool did not help address/identify the issue.
10 people found this review helpful
Marie Wiley
- Flag inappropriate
March 21, 2024
I was having trouble returning answers to a text. The recipient wasn't getting my replies. I would've like talking to a real person to explain my issues. Chatting by text is a little trying. After texting back and forth for 40 minutes I was getting tired. I must say Shane the specialist helping me tried to fix the problem. Thank you!
77 people found this review helpful
Mike Langner
- Flag inappropriate
April 19, 2024
Not any help. Just like there service. Even had a manager N the higher upside tell me he didn't care all he wanted was my $ if they took advantage of a RETIRED HANDICAPPED SENIOR CITEZEN - VETRAN event if his company was N the wrong holding my phone # 4 ransom that I've had 4 years
8 people found this review helpful
What's new
The new and improved Device Help app goes beyond conventional self help tools by providing a comprehensive range of features. Through intelligent and dynamic diagnostics, the app can identify device conditions and suggest personalized recommendations and useful troubleshooting and tips specific to your device.
